Ratings based on 3 Verified Reviews
5.0 Room cleanliness
4.7 Service & staff
5.0 Room comfort
5.0 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 25 Feb 2024
Really loved the luxury of the property, super nice. The breakfast was great as well. Staff was good, but needed to be more friendly to English speakers, if they can. Rooms were fantastic. Only thing I was frustrated about was that the front desk did not honor my Hilton honors rewards because I booked through a 3rd party site, which I have done numerous times before and gotten credit. Pretty silly policy that was not mitigated.
Comment from Hotel Management
26 Feb 2024 by Hotel Management, Hotel Management
Dear Guest, Thank you for your staying at Hilton Suzhou Yinshan Lake. We appreciate your nice comments. Located at Yinshan Lake, Hilton Suzhou Yinshan Lake is an ideal choice for leisure, business travel, meetings and events. Thank you for your feedback. We’re looking forward to seeing you again.
by A verified traveler
Posted 13 Dec 2023 on Hotels
Comment from Hotel Management
19 Jan 2024 by Hotel Management, Hotel Management
Dear guest,Thank you for your staying at Hilton Suzhou Yinshan Lake with good comments. We’re looking forward to seeing you again.
by A verified traveler
Posted 15 Jul 2023 on Orbitz
Great pool
Comment from Hotel Management
28 Jul 2023 by Staff, Hotel Management
Dear guest,Thank you for your staying at Hilton Suzhou Yinshan Lake with good comments. We’re looking forward to seeing you again.
