Save

Crowne Plaza Suzhou, an IHG Hotel

5.0 star property
Luxury spa hotel, walk to Jinji Lake

Choose dates to view prices

your current months are April, 2024 and May, 2024.
April 2024
May 2024

Crowne Plaza Suzhou, an IHG Hotel

Photo gallery for Crowne Plaza Suzhou, an IHG Hotel

Property amenity
Exterior
Exterior
Minibar, in-room safe, desk, soundproofing
Property amenity

Overview of Crowne Plaza Suzhou, an IHG Hotel

Reviews
9.4

Exceptional

Popular amenities

  • PoolPoolPool
  • SpaSpaSpa
  • Breakfast availableBreakfast availableBreakfast available
  • Free WiFiFree WiFiFree WiFi
  • LaundryLaundryLaundry
  • RestaurantRestaurantRestaurant

Enjoy the neighborhood

Map
168 Xinggang Street, Suzhou, Jiangsu, 215021
  • Popular LocationJinji Lake6 min walk
  • Popular LocationGate to the East8 min walk
  • Popular LocationHumble Administrator's Garden7 min drive
  • AirportShanghai (PVG-Pudong Intl.)116 min drive
Mod logo
Sign in to view eligible discounts and perks. More rewards for more adventures!
Sign inSign up, it's free

Room options

View all photos for Premium Room, 2 Double Beds (High Floor Lounge Access)

Minibar, in-room safe, desk, soundproofing

Premium Room, 2 Double Beds (High Floor Lounge Access)

Highlights

Soundproofed
Air conditioning
Club Lounge
Refrigerator
LCD TV
Shower/tub combination
Private bathroom
Bathrobes
  • 42 sq m
  • Sleeps 3
  • 2 Double Beds

View all photos for Premium Room, 2 Double Beds (Jinji Lake View)

Minibar, in-room safe, desk, soundproofing

Premium Room, 2 Double Beds (Jinji Lake View)

Highlights

Soundproofed
Air conditioning
Refrigerator
LCD TV
Shower/tub combination
Private bathroom
Bathrobes
Hair dryer
  • 42 sq m
  • Lake view
  • Sleeps 3
  • 2 Double Beds

View all photos for Premium Room, 1 King Bed (High Floor Lounge Access)

Minibar, in-room safe, desk, soundproofing

Premium Room, 1 King Bed (High Floor Lounge Access)

Highlights

Soundproofed
Air conditioning
Club Lounge
Refrigerator
LCD TV
Shower/tub combination
Private bathroom
Bathrobes
  • 42 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Room, 1 King Bed (Jinji Lake View)

View from room

Premium Room, 1 King Bed (Jinji Lake View)

Highlights

Soundproofed
Air conditioning
Refrigerator
LCD TV
Shower/tub combination
Private bathroom
Bathrobes
Hair dryer
  • 42 sq m
  • Lake view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed (Explorer, Lounge Access)

Minibar, in-room safe, desk, soundproofing

Suite, 1 King Bed (Explorer, Lounge Access)

Highlights

Soundproofed
Air conditioning
Club Lounge
Refrigerator
LCD TV
Shower/tub combination
Private bathroom
Bathrobes
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed (Navigator, High Floor Lounge)

Minibar, in-room safe, desk, soundproofing

Suite, 1 King Bed (Navigator, High Floor Lounge)

Highlights

Soundproofed
Air conditioning
Club Lounge
Refrigerator
LCD TV
Shower/tub combination
Private bathroom
Bathrobes
  • Lake view
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

Minibar, in-room safe, desk, soundproofing

Standard Room, 1 King Bed

Highlights

Soundproofed
Air conditioning
Refrigerator
LCD TV
Shower/tub combination
Private bathroom
Bathrobes
Hair dryer
  • 42 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Room, 2 Double Beds, Lake View

Minibar, in-room safe, desk, soundproofing

Premium Room, 2 Double Beds, Lake View

Highlights

Soundproofed
Air conditioning
Refrigerator
LCD TV
Shower/tub combination
Private bathroom
Bathrobes
Hair dryer
  • Lake view
  • Sleeps 3
  • 2 Double Beds

View all photos for Suite, 1 King Bed (Captain, Lounge Access Lake)

Minibar, in-room safe, desk, soundproofing

Suite, 1 King Bed (Captain, Lounge Access Lake)

Highlights

Soundproofed
Air conditioning
Club Lounge
Refrigerator
LCD TV
Shower/tub combination
Private bathroom
Bathrobes
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds

Minibar, in-room safe, desk, soundproofing

Standard Room, 2 Double Beds

Highlights

Soundproofed
Air conditioning
Refrigerator
LCD TV
Shower/tub combination
Private bathroom
Bathrobes
Hair dryer
  • 42 sq m
  • Sleeps 3
  • 2 Double Beds

View all photos for Premium Room, 1 King Bed (High Floor Lounge Access)

Minibar, in-room safe, desk, soundproofing

Premium Room, 1 King Bed (High Floor Lounge Access)

Highlights

Soundproofed
Air conditioning
Club Lounge
Refrigerator
LCD TV
Shower/tub combination
Private bathroom
Bathrobes
  • Lake view
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Room, 2 Double Beds (High Floor Lounge Access)

Minibar, in-room safe, desk, soundproofing

Premium Room, 2 Double Beds (High Floor Lounge Access)

Highlights

Soundproofed
Air conditioning
Club Lounge
Refrigerator
LCD TV
Shower/tub combination
Private bathroom
Bathrobes
  • Lake view
  • Sleeps 3
  • 2 Double Beds

View all photos for Premium Room, 1 King Bed, Lake View

View from room

Premium Room, 1 King Bed, Lake View

Highlights

Soundproofed
Air conditioning
Refrigerator
LCD TV
Shower/tub combination
Private bathroom
Bathrobes
Hair dryer
  • Lake view
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible

Minibar, in-room safe, desk, soundproofing

Standard Room, 1 King Bed, Accessible

Highlights

Soundproofed
Air conditioning
Refrigerator
LCD TV
Shower/tub combination
Private bathroom
Bathrobes
Hair dryer
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Room, 1 King Bed, Accessible, Lake View

View from room

Premium Room, 1 King Bed, Accessible, Lake View

Highlights

Soundproofed
Air conditioning
Refrigerator
LCD TV
Shower/tub combination
Private bathroom
Bathrobes
Hair dryer
  • Lake view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed (Pilot, High Floor Lounge Access)

Minibar, in-room safe, desk, soundproofing

Suite, 1 King Bed (Pilot, High Floor Lounge Access)

Highlights

Soundproofed
Air conditioning
Club Lounge
Refrigerator
LCD TV
Shower/tub combination
Private bathroom
Bathrobes
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room

Minibar, in-room safe, desk, soundproofing

Standard Room

Highlights

Soundproofed
Air conditioning
Refrigerator
LCD TV
Shower/tub combination
Private bathroom
Bathrobes
Hair dryer
  • Sleeps 3
  • 1 Twin Bed

Similar properties

Property amenity
W Suzhou
Pool
Spa
Free WiFi
Restaurant
9.2 out of 10, Wonderful, (81)
The price is P7,399
per night
P8,628 total
includes taxes & fees
Apr 30 - May 1
W Suzhou

About the neighborhood

Suzhou

Crowne Plaza Suzhou, an IHG Hotel is located in Suzhou Industrial Park, a neighborhood in Suzhou, and is near a metro station and on a lake. Hanshan Temple is a notable landmark, and the area's natural beauty can be seen at Jinji Lake and Humble Administrator's Garden. Gate to the East and Suzhou International Expo Center are two other places to visit that come recommended. Discover the area's water adventures with boat tours nearby, or enjoy the great outdoors with hiking/biking trails.
Visit our Suzhou travel guideOpens in a new window

What's nearby

  • Jinji Lake - 6 min walk
  • Gate to the East - 8 min walk
  • Suzhou International Expo Center - 5 min drive
  • Suzhou Museum - 7 min drive
  • Humble Administrator's Garden - 7 min drive

Getting around

  • Dongfangzhimen Station - 8 min walk
  • Suzhou Railway Station - 15 min drive
  • Shanghai Pudong Intl. Airport (PVG) - 116 min drive

Restaurants

  • Shake Shack - 5 min walk
  • 东门饭店 - 7 min walk
  • 蔡家食譜 - 4 min walk
  • 王品台塑牛排 - 1 min walk
  • 鹤家 - 1 min walk

About this property

Crowne Plaza Suzhou, an IHG Hotel

Luxury family-friendly hotel near Jinji Lake
Located close to Gate to the East and Suzhou International Expo Center, Crowne Plaza Suzhou, an IHG Hotel provides a marina, a grocery/convenience store, and a terrace. Indulge in a massage, a facial, and a body treatment at 佳莉雅RE-WELLNESS, the onsite spa. Be sure to enjoy a meal at any of the 3 onsite restaurants, which feature brunch and more. Stay connected with free in-room WiFi, and guests can find other amenities such as shopping on site and a coffee shop/cafe.
Other perks include:
  • A seasonal outdoor pool and an indoor pool
  • Buffet breakfast (surcharge), RV/bus/truck parking, and train station pick-up service
  • Luggage storage, ATM/banking services, and a front-desk safe
  • Meeting rooms, wedding services, and a porter/bellhop
Room features
All 388 rooms offer comforts such as air conditioning and bathrobes, as well as thoughtful touches like free WiFi and safes.
Other conveniences in all rooms include:
  • Bathrooms with designer toiletries and shower/tub combinations
  • 42-inch LCD TVs with satellite channels
  • Wardrobes/closets, refrigerators, and electric kettles

Languages

Chinese (Mandarin), English, German, Indonesian, Korean, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free offsite parking
  • Train station pick-up shuttle (surcharge)
  • RV/bus/truck parking on site

Food and drink

  • Daily buffet breakfast available 6:00 AM–10:00 AM for a fee: CNY 128 per person
  • 3 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Coffee and tea in common areas

Restaurants on site

  • 圣汐Sun Seeker
  • 臻炉逸Zhen Hotpot
  • 香茗舫Fragrance
  • 马里亚纳Mariana
  • 鲍鱼王子Abalone Prince

Things to do

  • Arcade/game room
  • Free children's club
  • Full-service spa
  • Health club
  • Indoor pool
  • Piano
  • Playground
  • Sauna
  • Seasonal outdoor pool
  • Shopping
  • Steam room

Family friendly

  • Arcade/game room
  • Free children's club
  • Grocery/convenience store
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Playground
  • Seasonal outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Daily housekeeping
  • Dry cleaning/laundry service
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business center
  • Conference center
  • Meeting rooms

Outdoors

  • Garden
  • Marina
  • On a lake
  • Terrace

Full-service spa

  • Body treatments
  • Facials
  • In-room massages
  • Sauna
  • Spa open daily
  • Spa tub

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 9 floors
  • Ballroom
  • Built in 2009
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels

Entertainment

  • 42-inch LCD TV with satellite channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Minibar
  • Refrigerator
  • Room service

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free daily newspapers
  • Iron/ironing board
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately CNY 128 per person

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

For the benefit of our customers, we have provided a rating based on our rating system.

Property is also known as

Crowne Plaza Hotel Suzhou
Crowne Plaza Suzhou
Suzhou Crowne Plaza
Crowne Plaza Suzhou Hotel

Frequently asked questions

Does Crowne Plaza Suzhou, an IHG Hotel have a pool?

Yes, this property has an indoor pool and a seasonal outdoor pool.

How much does it cost to stay at Crowne Plaza Suzhou, an IHG Hotel?

As of Apr 16, 2024, prices found for a 1-night stay for 2 adults at Crowne Plaza Suzhou, an IHG Hotel on May 6, 2024 start from P 6,441.68, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Crowne Plaza Suzhou, an IHG Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking at Crowne Plaza Suzhou, an IHG Hotel?

There is free parking nearby.

What time is check-in at Crowne Plaza Suzhou, an IHG Hotel?

Check-in start time: 3:00 PM; Check-in end time: midnight.

What time is check-out at Crowne Plaza Suzhou, an IHG Hotel?

Check-out is at noon.

Where is Crowne Plaza Suzhou, an IHG Hotel located?

This family-friendly Suzhou hotel is located on a lake, within a 10-minute walk of Jinji Lake and Gate to the East. Suzhou International Expo Center and Suzhou Museum are also within 6 mi (10 km). Dongfangzhimen Station is 8 minutes by foot and Yanyuqiao Station is 8 minutes.

Crowne Plaza Suzhou, an IHG Hotel Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 79 out of 109 reviews" "
Rating 8 - Good. 22 out of 109 reviews" "
Rating 6 - Okay. 8 out of 109 reviews" "
Rating 4 - Poor. 0 out of 109 reviews" "
Rating 2 - Terrible. 0 out of 109 reviews" "

9.6/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Xiaomin

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service. Hotel had small fire but under control. The best part is how they deal with emergency. They put guest satisfaction at first. Beside the great service, the hotel is beautiful. You get the view of the Jingji lake and the door of the east. Very convenient to the mall and countless restaurants on the Ligongdi,easy subway ride to the old town as well. I will definitely stay there again. Highly recommended!
Stayed 2 nights in Oct 2023

10/10 Excellent

CHEE KUN

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

10/10 Excellent

NELSON

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in May 2023

8/10 Good

Kyna

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great except there is no coffee maker in the room.
Stayed 3 nights in Jan 2020

10/10 Excellent

Alan

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
5 stars
Fantastic
Stayed 2 nights in Dec 2019

6/10 Okay

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
Disappointment of the room I get.
Staff at check in counter told me that they had no King bed room for me which I booked. And said it is not confirmed when I book. I need to argue with them and show the confirmation email to her, then finally she give me one, but in 2nd floor, face to the front entrance of which all people can see through my room if I open the curtain. I was so disappointed on this, if she can explain to me the condition of the room, I may accept the twin room, her attitude is rude.
Stayed 1 night in Jul 2019

8/10 Good

Guy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Classic hotel, good for a weekend stay.
Great hotel, good food, nice pool overlooking the lake. Only downside is the decor, though immaculately clean, is a little bit dated. The gym and spa were under construction during our stay, alternate arrangements were made for the gym. This construction was not noted during the booking phase, but the construction did not disturb us with noise at all.
Stayed 1 night in Jun 2019

10/10 Excellent

SANDRO ALMIR

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This hotel is amazing!!
I've got an upgrade for an outstanding room. I've loved this hotel!!
Stayed 1 night in Jan 2019

10/10 Excellent

Xyao Yun, Pennsylvania us

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Simply love it! Especially the breakfast!!

8/10 Good

Peter, Thailand

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel
A very good hotel, great room, excellent breakfast, great choices btoh western and chinese. Internet worked well. However location is a way from any where like restaurants, shops etc.