Ratings based on 783 Verified Reviews
4.1 Room cleanliness
4.1 Service & staff
3.9 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 10 Apr 2024
Good and smart
Comment from Hotel Management
11 Apr 2024 by Front Office Team, Hotel Management
We very much appreciate your comments regarding your stay at the ibis Ambassador Suwon. It is always a pleasure to receive positive feedback with breakfast. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,
by A verified traveler
Posted 6 Feb 2024
My stay at this hotel was great. It was close to everything I was looking for. And the staff there is very kind and attentive too. I used the bell service for my luggage on my last day, the staff there went above and beyond helping me arranging the best accommodation. Thank you again! Will stay here again if I visit Korea near future.
Comment from Hotel Management
9 Feb 2024 by Front Office Team, Hotel Management
Thank you for taking the time to tell us about your experience at the ibis Ambassador Suwon. and your overall satisfaction with the hotel. We are thrilled to learn that your stay met your expectations. Ensuring that our guests receive outstanding service is our utmost priority, and your feedback reinforces our commitment. We eagerly anticipate the opportunity to welcome you back for another enjoyable stay.
by A verified traveler
Posted 6 Nov 2023 on Hotels
Staff were kind. However, the standard room is too small compared to other hotels in the area. I could not control the room temp by myself, so I had to call the front desk. I would not use the hotel next time.
Comment from Hotel Management
16 Nov 2023 by From Front Office Teams., Hotel Management
Dear Mrs, AndersonThanks very much appreciate your comments regarding your stay at the ibis Ambassador Suwon. Our hotel's air conditioning system is a central heating system that cannot be controlled for each room. We apologize for any inconvenience caused during your stay. Hoping for your Kindly understanding.Best Regards,
by A verified traveler
Posted 31 Oct 2023
Very nice , clean and new
Comment from Hotel Management
16 Nov 2023 by From Front Office Teams., Hotel Management
Dear Mrs, Juliana We very much appreciate your comments regarding your stay at the ibis Ambassador Suwon. It is always a pleasure to receive positive feedback. We hope to see you again soon.Best Regards,
by A verified traveler
Terrible experience
Posted 11 Sep 2023 on Hotelswater leaked from the ceiling of the room I stayed. Nuisance coming from the street was disturbing.
Comment from Hotel Management
30 Sep 2023 by katie, Hotel Management
Thank you for your review and we will improve service regarding your valued review!
by A verified traveler
Posted 3 May 2023
The staff are always friendly and their service is top class.
by A verified traveler from Mountain View
Posted 1 May 2023
Modern, clean and nicely equipped hotel. Good location if you're visiting the Suwon area. Lots of food options nearby. Great buffet breakfast with lots of choices. Too bad the buffet closes quite early, at 9AM. 10AM would be better.
by A verified traveler
Posted 17 Apr 2023 on Hotels
by A verified traveler
Posted 5 Apr 2023
by A verified traveler
Posted 14 Mar 2023 on Hotels
