Ratings based on 276 Verified Reviews
4.1 Room cleanliness
4.2 Service & staff
3.8 Room comfort
3.8 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 10 May 2024
Great staff, a very nice hotel even though under construction. Will definitely be staring again when in Suva.
by A verified traveler
Posted 31 Mar 2024
We enjoyed our 2 night stay. Will definitely be back
by A verified traveler
Posted 9 Mar 2024
Comment from Hotel Management
26 Mar 2024 by Reservation Team, Hotel Management
Thank you for your feedback.
by A verified traveler
Posted 23 Feb 2024
The food was limited and not that good. Early morning cockroaches in the room when you turn the light on.
Staff were amazing. Tried their best curry was the worst.
Room cleaners made the beds excellent.
Pool very exposed
Comment from Hotel Management
26 Mar 2024 by Reservation Team, Hotel Management
Bula Vinaka Deborah,Thank you for your feedback and our sincerest apologies for the experience. We have taken the measures in terms of cleanliness and hygiene. For food we are just serving our signature dishes, however we can always customize your request and we have raised your concerns with our Kitchen Team. If you do plan to visit us again, please do let us know as we would love to give you the best experience that you deserve.
by A verified traveler
Awesomeness in Suva!
Posted 11 Feb 2024 on HotelsAir conditioner vents needed a clean, but overall excellent condition, service and stay. We’ll definitely be back again to stay!
Comment from Hotel Management
15 Feb 2024 by Reservation Team, Hotel Management
Bula Vinaka,Thank you for your feedback and please be rest assured that this will be rectified.
by A verified traveler
Almost there
Posted 21 Jan 2024 on HotelsAttention to detail were lacking in the cleanliness of the room I stayed in. Saying that, the hotel staff were outstanding with their service.
Comment from Hotel Management
15 Feb 2024 by Reservation Team, Hotel Management
Bula Vinaka,Thank you for your feedback and for recognizing our people in terms of service, it is really appreciated.Please be rest-assured that your feedback will be addressed and we look forward to having you with us again.
by A verified traveler
Posted 18 Jan 2024
The stay at tanoe was alright i wouldnt say perfect. The only person that was doing anything was deepika. Room conditions were alright. Cleaning staff did a good job. One experience to share while dining for lunch a unknown person walked in wishing us happy new year and was selling products. That right there is unacceptable as we never know who or what that person can be accapable of. Staff and security allowed this to happen. Security needs to alert one particular person was seen on their phone and werent paying attention as who comes and goes. Breakfast was alright just need to lay attention when to remove old food or open packets away. We were charged for services that we didnt get. We ordered a drink and it was not available but we got charged we retified it with deepika and she made the correct adjustments. Also they need to update their room service menu as they did not have half of the things that was listed. Which is misleading to its guest.Overall it was an okay experience
by A verified traveler
Posted 7 Jan 2024
Clean environment exceptional staff great place
Comment from Hotel Management
20 Jan 2024 by Reservation Team, Hotel Management
Thank you for your feedback.
by A verified traveler
Posted 1 Jan 2024 on Hotels
Amazing
Comment from Hotel Management
20 Jan 2024 by Reservation Team, Hotel Management
Thank you for feedback.
by A verified traveler
Posted 31 Dec 2023
Comment from Hotel Management
1 Jan 2024 by Reservations Team, Hotel Management
Thank you for feedback Farisha.
