Ratings based on 240 Verified Reviews
3.0 Room cleanliness
3.5 Service & staff
2.8 Room comfort
2.7 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 9 Jun 2024
Layout and amenity was good.
Rooms are in need of a refresh
by A verified traveler
Posted 9 Jun 2024
by A verified traveler
Posted 7 Jun 2024
Staff and service were excellent
by A verified traveler
Posted 30 May 2024
I have enjoyed my stay
by A verified traveler
Posted 28 May 2024
Great Location but when booking make sure size of room you book
by A verified traveler
Posted 2 May 2024
I booked and paid for a Suite, but upon checkin I was given a Deluxe Room. I was so annoyed because a Suite is the most expensive Room which I deliberately booked to stay in. I argued with the Receptionist at the desk that I booked for a Suite and not a Deluxe. I called notified Expedia. They called the hotel and all I was offered was a complimentary dinner. Expedia has offered to give me a $25 voucher which I am still to receive. Always double your booking that you will get the Room you booked and paid for before you accept the key to your Room. I was ripped off.
by A verified traveler
Posted 30 Apr 2024
Friendly staff
by A verified traveler
Posted 28 Apr 2024
-The pool side bar was closed and the pool itself was underwhelming. The staff and services were great. So i guess its a balance 3.5/5 stars from me
by A verified traveler
Posted 26 Apr 2024
The reception area and bar were nice, but our room was quite run down, as was the pool.
There was no hair dryer available.
The location is good, not far to walk downtown, and there’s an excellent restaurant very close by.
by A verified traveler
Posted 26 Apr 2024