Ratings based on 738 Verified Reviews
4.5 Room cleanliness
4.5 Service & staff
4.5 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
by A verified traveler from Sacramento
Posted 18 Jun 2024
It was great!
by A verified traveler
Posted 17 Jun 2024
Staff very friendly and helpful.
by A verified traveler from Hayward
Posted 17 Jun 2024
Staff was friendly. Service was excellent. Properly was clean. Ample parking space. Nice and quiet hotel.
Comment from Hotel Management
17 Jun 2024 by Maria (Duty Manager), Hotel Management
Dear Reema, Thank you so much for your five-star review. We are delighted to hear that you had a positive experience with us at Grand Pacific Hotel. We are very proud of the services and facilities that we offer our guest and appreciate your endorsement.We look forward to welcoming you back on your next visit to Suva.
by A verified traveler
Posted 12 Jun 2024
No comment everything wonderful
Comment from Hotel Management
13 Jun 2024 by Maria (Duty Manager), Hotel Management
Dear Sharum, Thank you so much for your five-star review. We are delighted to hear that you had a positive experience with us at Grand Pacific Hotel. We are very proud of the services and facilities that we offer our guest and appreciate your endorsement.We look forward to welcoming you back on your next visit to Suva.
by A verified traveler
Posted 8 Jun 2024
The crew that was providing service by the pool on the 7th of June in the evening was exceptional. Sorry forgot their names but big shout out to them. We were little disappointed with the bathrooms in the room as there is no privacy due to small gaps.
Comment from Hotel Management
11 Jun 2024 by Maria (Loyalty Ambassador), Hotel Management
Dear Kamla,Thank you for taking the time to tell us about your experience at the GRAND PACIFIC HOTEL. It is always a disappointment to receive negative feedback as all of us are very proud of the services and facilities that we offer at the Grand Pacific Hotel and we really do want all of our guests to have a memorable (for the right reasons!) visit. Please accept my most sincere apologies for the inconvenience, and my assurances that your comments will be discussed in detail with the team to better help avoid a recurrence. Also, know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.
by A verified traveler
Posted 5 Jun 2024
Amazing Hotel, clean. beautiful and friendly staff. Very accomdating.
Comment from Hotel Management
6 Jun 2024 by Maria (Duty Manager), Hotel Management
Dear Shastika,Thank you so much for your five-star review. We are delighted to hear that you had a positive experience with us at Grand Pacific Hotel. We are very proud of the services and facilities that we offer our guest and appreciate your endorsement.We look forward to welcoming you back on your next visit to Suva.
by A verified traveler
Posted 3 Jun 2024
Comment from Hotel Management
6 Jun 2024 by Maria (Duty Manager), Hotel Management
Dear Dhirendra,Thank you for your 4 star rating, very much appreciated by the team at the Grand Pacific Hotel.
by A verified traveler
Posted 3 Jun 2024
The staff at the property were fabulous. I think a lot more can be done around the swimming pool. It just looks like a square block of water in the middle of the complex. The bathroom shower is large and a lot of wasted space in the bathroom. Also, the see-through walls in the bathroom doesn’t make sense if sharing with other people.
Additional hooks for your clothing would help more in the bathroom.
Comment from Hotel Management
6 Jun 2024 by Maria (Duty Manager), Hotel Management
Dear Dhirendra,Thank you so much for your five-star review. We are delighted positive experience with us at Grand Pacific Hotel. We are very proud of the services and facilities that we offer our guest and appreciate your endorsement.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We look forward to welcoming you back on your next visit to Suva.
by A verified traveler
Posted 31 May 2024
Comment from Hotel Management
6 Jun 2024 by Maria (Duty Manager), Hotel Management
Dear Dhirendra, Thank you for your 4 star rating, very much appreciated by the team at the Grand Pacific Hotel.
by A verified traveler
Posted 28 May 2024
Great staff
Comment from Hotel Management
1 Jun 2024 by Maria (Duty Manager), Hotel Management
Dear Shabana, Thank you so much for your five-star review. We are delighted positive experience with us at Grand Pacific Hotel. We are very proud of the services and facilities that we offer our guest and appreciate your endorsement.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We look forward to welcoming you back on your next visit to Suva.
