Ratings based on 6 Verified Reviews

4.3 out of 5
4.3 Room cleanliness
3.7 Service & staff
4.2 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

Posted 15 Mar 2023
No kettle in the room n need to take from gallon mineral water near the elevator...water is room temperature..Hot water is not working, because not connected to the electrical point...
Comment from Hotel Management
16 Mar 2023 by M.T. Akbar - Hotel Manager, Hotel Management
Dear AirinaHeyaaa!We are very Pleased and really appreciated with your rating and positive comment to us,We do apologize following your stay about Hot water in room, I wish we could provide you best staying experiences in the future.Have a Poppin' DayM.T. Akbar - Hotel Manager
5 out of 5
by yeva

Posted 3 Jan 2017 on Hotels
I was staying in room on 2nd floor, the view is not good for seeing but it's okay. Better in every floor they put a water dispenser to easier us for taking a water like in Pop Yogyakarta, this is the 3rd times I stay here. Thanks!
4 out of 5
by A verified traveler

Posted 21 Dec 2016 on Hotels
Good hotel for the price. Only issue is the drinking water is available only at the cafeteria. No electric kettle in the room.
5 out of 5
by Sisca

Posted 28 Jul 2016 on Hotels
Comment from Hotel Management
17 Oct 2016 by General Manager, Hotel Management
Dear Ms.Sisca, Thank you for choosing POP! Hotel diponegoro for your accomodation, and we would like to thank also about your positive feedback. We look forward to welcome you in your next stay. Regards, Management
4 out of 5
by Agnes

Hotel budget

Posted 31 Jan 2017 on Hotels
Hotel pop adalah budget hotel jadi fasilitas yang disediakan juga ala kadarnya. Sarapan pagi dengan menu sederhana.
Comment from Hotel Management
2 Mar 2017 by General Manager, Hotel Management
Dear Ibu Agnes, Heyaa.. Terima kasih sudah memilih POP! Hotel Diponegoro sebagai destinasi ibu di Surabaya. Kami mohon maaf jika ada yang kurang berkenan di hati pada saat ibu menginap di hotel kami. Terima kasih atas review yang ibu berikan dan kami harap ibu datang kembali ke hotel kami lain waktu. Have a poppin' day..
3 out of 5
by A verified traveler

Posted 17 Oct 2016 on Hotels
Comment from Hotel Management
28 Oct 2016 by General Manager, Hotel Management
Dear anonymous, Thank you for the rating, we look forward to welcome you again. Regards, Management
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