Ratings based on 822 Verified Reviews
3.9 Room cleanliness
4.0 Service & staff
3.6 Room comfort
3.4 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 16 Jun 2024
Easy check in/out, the bed was comfortable and the room was clean.
Comment from Hotel Management
17 Jun 2024 by Dallas, Hotel Management
We love to hear you enjoyed your stay! We look forward to seeing you again! Thank you for choosing us for your lodging needs!
by A verified traveler
Posted 27 May 2024
This is the third time we have stayed at the black bear lodge in Stratton and every time we stay our experience is the same.. excellent. The staff are all so nice and accommodating, the property is clean and the breakfast is perfect. The rooms are comfortable and clean, it really is the perfect place to stay in Vermont. See you in October.
Comment from Hotel Management
28 May 2024 by SEA, Hotel Management
We are so glad to hear you enjoyed your stay with us! Looking forward to seeing you again in October.
by A verified traveler
Posted 17 Apr 2024
Dated room with old carpet . Bathroom is newer and nice . Can hear noice in the hallway. Breakfast is average . Only stay for the convenience of walking distance to the lift (less than 10 minutes. There are shuttle bus to the base every 15 minutes.
Comment from Hotel Management
18 Apr 2024 by Dallas, Hotel Management
Thank you for your honest feedback. We appreciate your comments and love to hear you were still able to enjoy your stay with us.
by A verified traveler
Posted 8 Apr 2024
Parking is convenient. Room is clean and room.
Rooms do not have a refridgerator.
Restaurant has a limited menu, somewhat pricey.
Comment from Hotel Management
13 Apr 2024 by Dallas, Hotel Management
We're glad to hear you enjoyed your stay with us! We appreciate your honest feedback and look forward to the possibility of serving you again!
by A verified traveler
Posted 7 Apr 2024
Great people. Very convenient.
Comment from Hotel Management
8 Apr 2024 by Dallas, Hotel Management
We love to hear you enjoyed your stay with us! We look forward to seeing you again!
by A verified traveler
Posted 2 Apr 2024
Very convenient to mountain. Great shuttle.
Comment from Hotel Management
6 Apr 2024 by Dallas, Hotel Management
We love to hear you enjoyed your stay with us! We look forward to seeing you again, if you choose to!
by A verified traveler
Posted 1 Apr 2024
Had a great stay in the town!
Comment from Hotel Management
1 Apr 2024 by Dallas, Hotel Management
We love to hear you enjoyed your stay with us! We look forward to seeing you again!
by A verified traveler
Posted 17 Mar 2024 on Hotels
Comment from Hotel Management
25 Mar 2024 by Dallas, Hotel Management
Thank you for choosing to stay with us! We look forward to hosting you again!
by A verified traveler
At least shuttle was good…would not go there again
Posted 16 Mar 2024 on HotelsOver priced for $300 a night. Shuttle service was good. Booked for convenience of bar /restaurant on the premises and shuttle to skiing.
Returned from skiing and wanted dessert. My son and his girlfriend raved about the skillet brownies . The bar/ restaurant posted closing time was 10 but they closed at 9 with no explanation. Sign literally by door.
Saw the bartender he made a joke when I asked why he closed an hour early. Told me there’s a 7-11 down the road that’s open.
I had ski ticket questions about using machine in their lobby. Front desk girls had no idea, told us we had to take shuttle to customer service.
We were on 2nd floor, tried to get drinks from vending machines, all were out of service on 2nd floor and lobby level. I said something to front desk a she said she had no idea but try downstairs. We had to walk multiple flights of stairs from room to basement. Elevator not in our area.
Comment from Hotel Management
25 Mar 2024 by Dallas, Hotel Management
Thank you for your honest feedback. Your comments will be shared with our team so we may better accommodate our guests.
by A verified traveler
Posted 12 Mar 2024
Comment from Hotel Management
1 Apr 2024 by Dallas, Hotel Management
We love to hear you enjoyed your stay with us! We look forward to seeing you again!
