Ratings based on 943 Verified Reviews
3.5 Room cleanliness
3.8 Service & staff
3.5 Room comfort
3.4 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 20 May 2024
My room had a microwave, cooking hob and a refrigerator. Perfect for a self catering holiday.
by A verified traveler
Property is fine but there are issues
Posted 4 Mar 2024 on HotelsOverall the property was fine and specious but there was no warm water in the room. We contacted reception a guy came and said it’ll be fixed in 2 hours which didn’t. Next morning we again had to go and complain finally they gave us the key of adjoining room to use toilet. Overall we missed 1 train and had to catch next one because of this
by A verified traveler
Posted 5 Jan 2024 on Hotels
by A verified traveler
Posted 27 Dec 2023
Place to avoid. The worst we ever had. I read reviews but I couldn't believe that it can be that bad in Strasbourg. It's dirty, old, stinky...It's not even safe to stay there ...Sink is broken, water was dripping, even top water smells bad. Dust is everythere. It completly messed up our vacation.
by A verified traveler
Okay in Strasbourgh
Posted 18 Dec 2023 on HotelsHotel was well located to the city centre and the shopping area and Christmas markets. The property is old and not very clean. It is big enough though.
by A verified traveler
Posted 17 Dec 2023
This was a good basic hotel, but in need of maintenance. Excellent room size for 3 people, with a good kitchenette.
Carrefour supermarket close by which is handy.
Parking was off site - but an easy 10 minute walk.
Hotel was about 15 minute walk to the centre of town, and close to the large shopping centre.
by A verified traveler
Posted 4 Dec 2023
This property is in need of repair. The facet in the sink was broken and fell off when we tried to use it and water went all over. The shower head support was falling out of the wall and made it hard to use. The floor was filthy and we had to keep to the window open because it was so hot and there was no temperature control. Everything was in disrepair. The location was good and the staff were friendly but the facility needs a lot of work.
by A verified traveler
Strasbourge
Posted 26 Oct 2023 on HotelsIt was clean and the staff were fantastic, especially the young lady that checked us in the afternoon we arrived! The bed we slept it should be replaced. It sunk in the middle and was not very comfortable. I'm sure they could do better on this aspect of the hotel's improvement.
by A verified traveler
Posted 19 Oct 2023
I like that we had kitchen and a fridge available in our room.
What I did not like was that there was only one small mirror in the room and it was located in the bathroom. I wish they had another mirror, long mirror, so you can see you entire body to check yourself and the clothes you are wearing. Also, there was no room in the bathroom to place make up items and tooth brushes so shelves are needed for that purpose and there is plenty of room for that.
by A verified traveler
Posted 12 Oct 2023
