Ratings based on 259 Verified Reviews
4.4 Room cleanliness
4.6 Service & staff
4.1 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 16 Jun 2024
Beautiful hotel. Views cannot be beat! Breakfast was fantastic. Highly recommend.
Comment from Hotel Management
17 Jun 2024 by Jelle, Hotel Management
Thank you for your kind words!
by A verified traveler
Posted 8 Sep 2023 on Hotels
Comment from Hotel Management
15 Sep 2023 by Jelle, Hotel Management
Thank you for staying with us!
by A verified traveler
Posted 7 Sep 2023
I enjoyed staying at this property. I had dinner and breakfast and both were good. And the very best was the VIEW 👌
Comment from Hotel Management
9 Sep 2023 by Jelle, Hotel Management
Thank you for staying with us and thank you for your kind words!
by A verified traveler
Posted 4 Sep 2023
Staff put elderly guests on the 4th floor of a no elevator building.
Comment from Hotel Management
4 Sep 2023 by Jelle, Hotel Management
I'm sorry to see your review. However, at check-in you were offered a room on our 2nd floor and you were offered help with your luggage, but you declined both. So we're not sure why you gave us this review.
by A verified traveler
Posted 2 Sep 2023 on Hotels
Comment from Hotel Management
4 Sep 2023 by Jelle, Hotel Management
Thank you for staying with us!
by A verified traveler from Walnut Creek
Posted 11 Aug 2023
Nice rooms. Stunning view of fjord. Good food and friendly staffs.
Comment from Hotel Management
14 Aug 2023 by Jelle, Hotel Management
Thank you for your kind words!
by A verified traveler
Posted 6 Aug 2023
I was not pleased with this Hotel. I booked 2 Family Rooms that could have housed 4 people each. I received an email from Expedia saying that the price for each room was based on 3 people. I originally booked the rooms for 5 people but had to adjust to 7 later on. When I checked in, I was charged for 2 additional people. While I did not feel that I should have been charged anything extra as they were family rooms and advertised space for 4 people in each room, with the email sent saying that each room price was based on 3 occupants I was willing to pay for one extra person. They would not accept that and I was charged for two additional people as they said that I was paying the extra for bedding and breakfast. Interesting though that there was no additional bedding, they did not clean or give us new towels during our stay. I can understand the breakfast but again the room cost allowed for 6 people anyway. Not worth the price.
Comment from Hotel Management
7 Aug 2023 by Jelle, Hotel Management
Hello Terri,I'm sorry to hear that you were not pleased with your stay. You booked 2 rooms, 1 for 2 guests and 1 for 3 guests. They had different prices based on the number of guests from the start, so already during booking you were informed about these prices. Then you informed us that you would come with 2 more guests. We answered you the same day with a confirmation that this was no problem and informed you about the extra charge, 2 months before you arrived. So this was not a surprise at all, rather you chosing to not read the response to the message you send us. And blaming us for that is not realy fair.Regardless, I hope you still enjoyed your time in Geiranger.
by A verified traveler
Posted 5 Aug 2023
Property has a unique location. View is fantastic. We had a late check in and the lady at the reception was very friendly. Rooms are extremely small and had basic amenities but the view was spectacular and it compensated for everything else. Highway 55 was an exciting drive.
Shocked at the breakfast deadline given by the young lady who announced in a cold tone that they would be closing the breakfast room door at 10 AM and at 10.05 AM one would need to take plate and cutlery out and sit and eat at the table in the front reception. Felt we were in a boarding school than in one of the good hotels in Norway. Never experienced this in all my previous travels. Pierre at the front reception was great.
Comment from Hotel Management
6 Aug 2023 by Jelle, Hotel Management
Thank you for staying with us and thank you for your feedback!
by A verified traveler
Posted 5 Aug 2023
Pleasant staff. Very friendly and accommodating
Comment from Hotel Management
5 Aug 2023 by Jelle, Hotel Management
Thank you for staying with us!
by A verified traveler
Posted 28 Jul 2023
Unbeatable views of the fjord. Rooms and bathrooms are a bit small but considering where its built they are quite adequate. Overall we had a great experience. Good restaurant and breakfast too.
Comment from Hotel Management
29 Jul 2023 by Jelle, Hotel Management
Thank you for your kind words! We're glad you've enjoyed your stay!
