Ratings based on 1,059 Verified Reviews
4.2 Room cleanliness
4.1 Service & staff
3.9 Room comfort
3.8 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 24 May 2024
by A verified traveler
Posted 19 May 2024
Good amenities, and probably used to be very nice. It’s still good, but this hotel could use a facelift and the addition of a bar/restaurant to become great. Free breakfast was advertised but actually not included.
Comment from Hotel Management
21 May 2024 by LVR Representative, Hotel Management
Thank you for your feedback and for bringing this to our attention, Craig. We sincerely apologize for any confusion regarding the complimentary breakfast. We have reviewed our listing on Expedia, and it appears that complimentary breakfast is not listed as one of our amenities. We appreciate your kind words about our amenities and your suggestions for improvement. Rest assured that your feedback will be shared with our team for further consideration as we strive to enhance our guests' experiences. If you have any other questions or concerns, please feel free to reach out to us directly. We hope to have the opportunity to welcome you back in the future for an even more enjoyable stay.
by A verified traveler
Posted 14 Apr 2024
Comment from Hotel Management
6 May 2024 by LVR Representative, Hotel Management
Thank you for your perfect rating, Conner! We are thrilled to hear that you enjoyed your stay with us and should you have any questions or concerns, please contact us directly. We hope to host you again!
by A verified traveler
Posted 30 Mar 2024
It's a nice location and we were ok. The good aspect of this place is that there is a shuttle running between the hotel and the ski resort
Comment from Hotel Management
2 Apr 2024 by LVR Representative, Hotel Management
Thank you for sharing your feedback with us, Igal. We're pleased to hear that you found our location convenient and that you were satisfied with the shuttle service provided to the ski resort. If there are any specific areas where you believe we can improve to enhance your experience and potentially earn a higher rating in the future, please don't hesitate to let us know. Your input is invaluable to us as we strive to continually enhance our offerings and services. We hope to welcome you back for another enjoyable stay in the future.
by A verified traveler
Posted 26 Mar 2024
Property needs to be updated, It's very dated and the sofa beds are extremely uncomfortable.
Comment from Hotel Management
26 Mar 2024 by LVR Representative, Hotel Management
Thank you for your feedback, B. We appreciate your honesty regarding the need for updates and the comfort of the sofa beds. We'll take your comments into consideration as we strive to improve our property for future guests. We would like to mention that our Suites property in Steamboat offers newly renovated units that may suit you needs better. We hope we have the opportunity to better serve you in the future.
by A verified traveler
Posted 17 Mar 2024
We got a 1 BR, that came with 2 bathrooms and a kitchen (stove, microwave, pots/ pans, mixing bowls, baking dish, table and 4 chairs). Plenty of closet space. The showers and carpet were a little outdated, the blinds didn’t block out the spotlight next to the window. I really appreciate the balance with environmentally conscious. The sauna wasn’t working, the bus schedules was a little inconvenient. We had a great time all in all. Really appreciated having a shuttle option. Safeway was nearby and great restaurant options on each side.
Comment from Hotel Management
18 Mar 2024 by LVR Representative, Hotel Management
Thank you for your detailed feedback and rating, Lauren! We're glad to hear that you enjoyed the amenities and convenience of our property. We apologize for any inconvenience caused by the outdated showers and carpets, as well as the issues with the sauna and bus schedules. Your comments are valuable to us, and we will address these concerns to improve our services for future guests. We're pleased that you had an overall great time and appreciated the shuttle option and nearby amenities. If you have any further feedback or if there's anything else we can do to enhance your experience in the future, please don't hesitate to let us know. We would like to mention that we do have newly renovated units at our Suites location in Steamboat, should you travels bring you back. We hope to host you again!
by A verified traveler
Posted 12 Mar 2024
The Lodge felt very dated and small. Even through there were two “bedrooms” if felt cramped for our family of four. Definitely needed to be better maintained.
Comment from Hotel Management
12 Mar 2024 by LVR Representative, Hotel Management
Thank you for sharing your feedback with us, Summer. We are sorry to hear our resort did not meet your expectations in terms of size and maintenance. We take your comments seriously and will review our facilities to make necessary improvements. We would like to highlight that we do have newly renovated units at our Suites location in Steamboat that may accommodate your needs better. Your insights are invaluable, and we appreciate your honesty. If your travels bring you back to the area, we hope you might consider giving us another opportunity to provide you with a more spacious and well-maintained experience.
by A verified traveler
Posted 9 Mar 2024
David of front desk was a very kind and serve all the information
Comment from Hotel Management
11 Mar 2024 by LVR Representative, Hotel Management
Thank you for your positive feedback, Carlos! We're delighted to hear that David from the front desk provided excellent service and information. If you have any more comments or if there's anything else we can do for you, please feel free to let us know. We look forward to welcoming you again in the future!
by A verified traveler
Posted 23 Feb 2024
It’s close to nearby areas stores and restaurants, shuttle drivers were amazing but they tend to ghost once you leave
Comment from Hotel Management
27 Feb 2024 by LVR Representative, Hotel Management
Kimberly, thank you for taking the time to share your experience. We appreciate your positive feedback on the proximity to nearby areas and the shuttle service. We apologize for any inconvenience regarding the shuttle drivers' availability. Your feedback is valuable, and we'll use it to improve our services. If you have any additional comments or suggestions, please feel free to share. We hope to welcome you back for an even better stay in the future.
by A verified traveler
Posted 20 Feb 2024
It was old, dumpy, didn’t look like the picture, run down. The shuttle was fantastic on time, friendly, on call.
Comment from Hotel Management
20 Feb 2024 by LVR Representative, Hotel Management
Jim, thank you for your review. We apologize for any inconvenience you experienced during your stay. We understand the importance of accurate representations and a comfortable environment. We appreciate your feedback and take it seriously. If you are planning to visit the area again, we recommend checking out our Suites property in Steamboat. We've undergone a complete renovation, and the rooms have been completely updated, providing a more modern and comfortable experience. We hope you give us another opportunity to exceed your expectations. Thank you for sharing your thoughts.
