Ratings based on 465 Verified Reviews
3.2 Room cleanliness
3.5 Service & staff
3.3 Room comfort
3.0 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 1 Jun 2024
Excellent quick easy check in
Comment from Hotel Management
1 Jun 2024 by Hotel Manager, Hotel Management
Dear Zakary,Hello! We're delighted to hear that you had an excellent and efficient check-in experience with us. Providing seamless service is important to us, and we appreciate your positive feedback. We hope you have a wonderful time during your stay, and we look forward to serving you again in the future!Sincerely, Hotel Manager
by A verified traveler
Posted 11 May 2024
This property was absolutley disgusting! There was miold on bathroom ceiling. There were what I hope was ramen noodles on the walls. I couldn't even bring myself to sit down in this room. All the front desk lady would tell me is that the room was non-refundable. I ended up sleeping in my car. I tried to check out the next day because I was not spending the night, using the bathroom, nothing at that place and the lady wouldn't give me my $100 deposit back. I've stayed in Red Roof Inn's before but this place should be ashamed!! Nasty!! DO NOT RECOMMEND!!
Comment from Hotel Management
13 May 2024 by Hotel Manager, Hotel Management
Dear Michelle,We are sincerely sorry to hear about your disappointing experience. This falls far below the standards we strive to uphold. We take your feedback seriously and will address these issues immediately with our team. We apologize for the inconvenience you faced and understand your frustration. We would appreciate the opportunity to make things right and regain your trust in the future.Sincerely, Hotel Manager
by A verified traveler
Posted 5 May 2024
Comment from Hotel Management
7 May 2024 by Hotel Manager, Hotel Management
Dear April,Whoa! We appreciate your effort in giving us a five-star review! Hearing about your wonderful experience with us makes us very glad. It makes us very happy to hear that we were able to deliver excellent customer service. Anytime you have needs in the future, we look forward to helping you. Once more, thank you!Sincerely,Hotel Manager
by A verified traveler
Posted 1 May 2024
There was spackle spots on the walls and not painted. Walls in bathroom dirty. Felt gross. Last-minute reservation and was exhausted so took the room regardless. Do not recommend unless they do improvements.
Comment from Hotel Management
7 May 2024 by Hotel Manager, Hotel Management
Dear Cassella,We're truly sorry that your experience fell short of expectations. Your feedback is invaluable, and we take it seriously. We'll address the cleanliness issues you've mentioned with our housekeeping team to ensure immediate improvements are made. Thank you for bringing this to our attention, and we hope to have the opportunity to better serve you in the future.Sincerely, Hotel Manager
by A verified traveler
Posted 14 Apr 2024
Older facility that is in good condition and is ongoing renovation at this time. Close to Miss state and downtown
Comment from Hotel Management
7 May 2024 by Hotel Manager, Hotel Management
Dear Paul,Thank you for sharing your feedback with us. We're glad to hear that you found our facility to be in good condition despite being older, and we appreciate your understanding regarding our ongoing renovations. We're delighted that our proximity to Mississippi State University and downtown met your needs. We hope to welcome you back soon to experience further improvements!Sincerely, Hotel Manager
by A verified traveler
Posted 12 Apr 2024
We have stayed here many times. It is convenient to campus, food, and bars. The Dark Horse is great.
Comment from Hotel Management
7 May 2024 by Hotel Manager, Hotel Management
Dear William,We're thrilled to have you as a loyal guest! It's fantastic to hear that our convenient location near campus, dining options, and bars, particularly The Dark Horse, have consistently met your needs. Thank you for choosing to stay with us repeatedly, and we look forward to welcoming you back for many more enjoyable visits!Sincerely, Hotel Manager
by A verified traveler
Posted 29 Feb 2024 on Hotels
by A verified traveler
Starkville stay
Posted 25 Feb 2024 on HotelsThe location of red roof inn was the best thing. The outside is not very appealing. The room itself wasn’t bad but I noticed blood or food on the sheets and I had to convince them to change them before I slept on them another night. Good thing it’s walking distance to downtown and the university and there’s a good bar in the same parking lot
by A verified traveler
Posted 25 Feb 2024 on Hotels
by A verified traveler
Posted 25 Feb 2024
This has to be the worst hotel I have ever seen. Nothing in the room worked. Outlets didn’t work, the tv was not hooked up and when I hooked it up it had no signal. Holes in the walls. The ceiling was peeling and falling in the floor. The room was super dirty when I walked in.
