Ratings based on 985 Verified Reviews

4.1 out of 5
83% of guests recommend
4.2 Room cleanliness
4.2 Service & staff
4.2 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
4 out of 5
by A verified traveler

Posted 30 May 2024
The hotel was clean and roomy. We had a great view . Checking was easy and staff was nice. Bad thing oool bar was closed On last day as bartender had to much fun the night before and called in.
3 out of 5
by A verified traveler

Posted 29 May 2024
Walkable to the beach.wasnt in the best of shape
1 out of 5
by A verified traveler

Posted 27 May 2024
Pool was filthy dirt. Front desk staff was rude, never offered a smile and lacked knowledge of the local area. Very disappointed. The gentlemen that sat at the pool monitoring wrists bans was rude accosting guests as they entered the pool. Made the pool experience uncomfortable. This is supposed to be a resort! The food ant the restraint was terrible!
5 out of 5
by A verified traveler

Posted 21 May 2024
The view is beautiful! You don't have to go anywhere for meals or drinks! Staff at Jimmy's are awesome!
5 out of 5
by A verified traveler

Posted 19 May 2024
Good restaurant
Comment from Hotel Management
20 May 2024 by Guest Services Team, Hotel Management
Thank you
2 out of 5
by A verified traveler

Posted 17 May 2024
Time to update the property. Old carpet everywhere and interior is not up to IHG Standard
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 17 May 2024
3 out of 5
by A verified traveler

Posted 14 May 2024
The hotel was very close to the beach (walking distance) and in a safe neighborhood. The hotel itself was very over priced with small rooms and a slow elavator. The hotel seemed like it was run as a family business with a lot of family members that did not want to be there. The ladies at the front desk were not friendly nor welcoming. The young girl that checked me in had the personality of a oompah loompah. The true saving grace of this property was the restaurant and bar Jims Fish House. The food and drinks tasted great, the patio waitress and live music were amazing. You could clearly tell he is not affiliated with the hotel because they are run much better than them. As a Packer fan I was surprised to see a section of the restaurant dedicated to the team. The hotel wins for its location and restaurant and that’s about it.
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 13 May 2024
5 out of 5
by A verified traveler

Posted 12 May 2024
Very friendly staff, room service was tasty and delivered quickly even on a holiday weekend. Very close walking to the beach and plenty of shopping and dining options.