Ratings based on 339 Verified Reviews

4.3 out of 5
4.5 Room cleanliness
4.3 Service & staff
4.4 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

Posted 25 May 2024
Very nice hotel. Close to stadium and more. Very clean room.
3 out of 5
by A verified traveler

This traveler left a rating score only Posted 24 May 2024
3 out of 5
by A verified traveler

Posted 19 May 2024
Cool reuse of the old bank building. The lobby has the “wow factor “ but once you go past that (ie into elevators and to rooms) the place is average at best.
Comment from Hotel Management
20 May 2024 by Management, Hotel Management
We regret that your recent stay did not meet your expectations. Please accept our apologies for any shortcomings you may have encountered.
5 out of 5
by A verified traveler

Posted 18 May 2024
Comment from Hotel Management
20 May 2024 by Management, Hotel Management
Thank you for the 5 out of 5!
5 out of 5
by A verified traveler

Posted 14 May 2024
Very nice hotel! Enjoyed my stay and will definitely be back!
Comment from Hotel Management
15 May 2024 by Management, Hotel Management
We are delighted to read your review and learn that you had a fantastic time at The Pennywell Hotel. We can't wait to welcome you back for another memorable stay!
5 out of 5
by A verified traveler

Posted 11 May 2024
Excellent hotel
Comment from Hotel Management
15 May 2024 by Management, Hotel Management
Your positive feedback is truly appreciated!
5 out of 5
by A verified traveler

Posted 7 May 2024
Hotel is cleverly converted from a former bank building with the vault still visible in the lobby serving as an entrance to the store.
Comment from Hotel Management
8 May 2024 by km,, Hotel Management
Thank you for staying at The pennywellwell hotel
3 out of 5
by A verified traveler

This traveler left a rating score only Posted 6 May 2024
3 out of 5
by A verified traveler

Posted 6 May 2024
No in room tv station guide sheets. Ordered food at bar and it was cold had to redue order
Comment from Hotel Management
6 May 2024 by km, Hotel Management
Hi Robert, On behalf of our team we would like to say thank you for staying with us and we are very sorry that your food came out cold and the room didn't have any tv guide. we will make sure to address this to our managers. Thank you for your feedback
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 6 May 2024