Ratings based on 1,451 Verified Reviews

3.3 out of 5
3.1 Room cleanliness
3.9 Service & staff
3.5 Room comfort
2.9 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

Posted 11 Apr 2024
Always love staying at oyo
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 28 Feb 2024 on Hotels
1 out of 5
by A verified traveler

Bad business

Posted 22 Feb 2024 on Hotels
They closed the week before my stay for renovation but never sent email to tell me Was rude awakening after traveling all day and arriving at 9pm only to have to find a new place
1 out of 5
by A verified traveler

Posted 20 Feb 2024 on Hotels
I can’t tell you about our stay because the booking was cancelled the morning of the first day f our booking. We were on our way to the airport to board our flight to St Louis. We received a call about the cancellation hit the person who called was so heavily accented we were convinced it was a scam call. Despite numerous attempts we could not speak to someone at the Oyo to find out what was going on. We did receive an e-mail confirmation of our booking from Hotel.com but that turned out to be wrong and very confusing. Fortunately we were able to be book different accommodations at, of course, a higher rate. We did receive an e-mail from Oyo at 1:39AM. Amazing! We never did hear why we were cancelled on such ridiculously short notice. Clearly we have, and never will have, any reason to say anything “nice” about the Oyo in St Louis!
1 out of 5
by A verified traveler

Posted 20 Feb 2024
Property was closed upon my arrival. Guests were not notified in advance. A security guard at the property said people kept arriving and you could still make reservations online that day despite the property being closed and locked. There was a sign on the door as the only notification. Fortunately Expedia worked hard to find me a new reservation elsewhere.
1 out of 5
by A verified traveler

Posted 20 Feb 2024
OYO hotel was closed for construction when we arrived and no one contacted us to let us know. We were stuck looking for a hotel at 8 pm. Not happy.
1 out of 5
by A verified traveler

Posted 19 Feb 2024
The hotel did not even exist. We arrived at the address listed, and it was a warehouse.
1 out of 5
by A verified traveler

This traveler left a rating score only Posted 19 Feb 2024 on Hotels
1 out of 5
by A verified traveler

This traveler left a rating score only Posted 19 Feb 2024
1 out of 5
by A verified traveler

This traveler left a rating score only Posted 18 Feb 2024 on Hotels
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