Ratings based on 962 Verified Reviews
4.3 Room cleanliness
4.5 Service & staff
4.3 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 3 Jun 2024
The staff was knowledgeable and super friendly
by A verified traveler from chicago
Posted 2 Jun 2024
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by A verified traveler
Posted 2 Jun 2024
This property is within walking distance of all things downtown STL. We opted to pay additional for the arch-view room. Unfortunately, the room had an extremely unpleasant musky smell the entire time we stayed. It smelled very old and wet. The breakfast was free, however, was very busy and constantly out of everything, despite the kitchen help working very quickly to try to replace items. The staff was very friendly and the beds were comfortable.
by A verified traveler
Posted 31 May 2024
Staff was spectacular and friendly. Liked that it was locked down and used your key to get around. Easy to check in and check out.
by A verified traveler
Posted 31 May 2024
Excellent costumer service
by A verified traveler
Posted 31 May 2024
The front desk attendant Janeen who checked us in was amazing!!! The other attendant was great with kids
by A verified traveler
Posted 30 May 2024
Staff was very helpful and nice.The pool was Big, the rooms working and the location is perfect and the view is beautiful. And not mentioning the parking was phenomenal. I highly recommend especially if you have children
by A verified traveler
Posted 29 May 2024
Nice place, short walk to the arch, and very friendly staff
by A verified traveler
Posted 22 May 2024
Easy to get checked in and our room looked good when we walked in. Seems like security is pretty good too
by A verified traveler
Posted 22 May 2024
The arch view was amazing!
