Ratings based on 958 Verified Reviews
4.5 Room cleanliness
4.8 Service & staff
4.6 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 28 May 2024
This property was a pleasure to stay at. The staff was awesome! Will definitely stay here again!
by A verified traveler from Mount Carmel
Posted 28 May 2024
Very close and convenient to the airport and we were able to Park and Ride.
by A verified traveler
Posted 27 May 2024
Great property, friendly staff, comfortable room!
by A verified traveler from ames
Posted 27 May 2024
If you have a family, this is a place to be. If you are like me and travel with just a spouse, go somewhere else.
by A verified traveler
Posted 19 May 2024
Scrambled eggs and ham, etc., at breakfast were excellent on 1st day, out on 2nd day. The 530 Happy Hour food and drink were very good, also. It is a good location off I70, and near I170, and I270.
The indoor pool and hot tub were closed - due to thunderstorms I was told??
by A verified traveler
Posted 18 May 2024
The room was fine. The mattress was so springy/bouncy it was impossible to get any sleep with my spouse from being jostled so hard every time he moved. We were in room 316, quite a distance from the front desk. I was less than happy when I had to return to the front desk three times during my two night stay because my room key quit working. The third time I was short irritated with the girl at the desk and she had to be physically pulled away from the counter by another employee because she got angry and started yelling at me. It’s a ghetto area, but that comes with an airport location.
by A verified traveler
Posted 13 May 2024
by A verified traveler
Posted 12 May 2024
Front desk staff was very helpful. The housekeeping was infrequent, during our 5-night stay, we had no cleaning, the room was tidied up twice.
by A verified traveler
Posted 11 May 2024
Staff was very kind and helpful!
by A verified traveler
Posted 7 May 2024
Very warm and welcoming staff.
