Ratings based on 2,220 Verified Reviews

4.0 out of 5
3.9 Room cleanliness
4.3 Service & staff
3.9 Room comfort
3.7 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

Posted 31 May 2024
Excellent, we loved golf and swimming pool, the only thing I was worried about it was that outside in the parking lot there are Cockroaches. I didn't see them in the room, so I don't if the Hotel can do something about it. Everything else was excellent.
5 out of 5
by A verified traveler

Posted 31 May 2024
One word: MINIGOLF!
5 out of 5
by A verified traveler

Posted 31 May 2024
Great bonus amenities included! Very friendly front desk staff!
Comment from Hotel Management
31 May 2024 by Hotel Manager, Hotel Management
Dear Lindsay,Thank you for your excellent rating and positive feedback! We are delighted to hear that you enjoyed our bonus amenities and found our front desk staff to be very friendly. Your satisfaction is our priority, and we look forward to welcoming you back for another fantastic stay.Sincerely,Hotel Manager
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 30 May 2024
5 out of 5
by A verified traveler from Elgin

Posted 30 May 2024
Friendly!
Comment from Hotel Management
30 May 2024 by Hotel Manager , Hotel Management
Dear Fred,Thank you for the 5 out of 5 rating! We're thrilled to hear that you found our staff friendly during your stay. Providing exceptional service with a smile is always our goal, and we're delighted that we succeeded in making your experience a positive one. We can't wait to welcome you back for another friendly stay at the Red Lion Hotel & Conference Center in St. George, UT!Sincerely, Hotel Manager
4 out of 5
by A verified traveler

Posted 29 May 2024
Comment from Hotel Management
31 May 2024 by Hotel Manager, Hotel Management
Dear Hui-Ling,Thank you for your positive rating! We are glad to hear that you had a good experience during your stay. If there's anything specific you enjoyed or if there are areas where we can improve to make your next visit even better, please let us know. We look forward to welcoming you back for another enjoyable stay.Sincerely,Hotel Manager
1 out of 5
by A verified traveler

Posted 29 May 2024
Checked In hotel took almost more than 10 minutes. Dropped my bags in hotel and left right away after check in. Come back around 11pm and see the hotel good for the first time and had human feces inside the bathroom and not only that but boogers with blood on the walls. Ended up changing my room the the exact same filth with stains on the carpet food and what looked like vomit on the couch. Not only that the little “office desk” was dirty with hand marks and crumbs. They still have the audacity to charge for the night and say that I used the room for the night when I got lied to about my “refund” And the audacity to say what we OFFERED is the BEST WE CAN DO. Ended up with no hotel for the night when I reserved two nights WITH KIDS. DO NOT GO HERE IT IS FILTHY AND DISGUSTING.
Comment from Hotel Management
30 May 2024 by Hotel Manager , Hotel Management
Dear Andrick,We sincerely apologize for the appalling conditions you encountered during your stay. This is completely unacceptable and does not reflect the standards we strive to uphold. We deeply regret the inconvenience and distress this caused, especially for the children involved. Immediate action is being taken to address the cleanliness and customer service issues you experienced. Your feedback is invaluable, and we will use it to improve our procedures and ensure this does not happen again. Sincerely, Hotel Manager
3 out of 5
by A verified traveler from Riverside

Posted 29 May 2024
The property itself is a bit aged and has an old smell to it. The toliet in our room was dirty and the maintenance guy came to clean it after we were in the room. Also, our air conditioner didnt work and a few hours into us checking in they moved us to a new room. Staff was fine.
Comment from Hotel Management
30 May 2024 by Hotel Manager, Hotel Management
Dear Johnny,Thank you for your feedback and for sharing your experience. We apologize for the inconvenience caused by the aged property condition, the cleanliness issue with the toilet, and the malfunctioning air conditioner in your initial room. We're glad our staff could assist you promptly. Your comments will be addressed to ensure improved standards for our guests. We hope to have the opportunity to welcome you back for a better stay in the future.Sincerely, Hotel Manager
5 out of 5
by A verified traveler

Posted 28 May 2024
Nice
Comment from Hotel Management
30 May 2024 by Hotel Manager , Hotel Management
Dear John,Thank you for the 5 out of 5 rating! We're thrilled to hear that you had a nice experience during your stay at the Red Lion Hotel & Conference Center in St. George, UT!We appreciate your feedback and look forward to welcoming you back for another enjoyable visit!Sincerely, Hotel Manager
4 out of 5
by A verified traveler from Gardena

Posted 28 May 2024
Nice buffet
Comment from Hotel Management
29 May 2024 by Hotel Manager , Hotel Management
Dear Lopez,Thank you for your feedback and for giving us a 4 out of 5 rating! We're delighted to hear that you enjoyed our buffet. We're committed to providing a satisfying dining experience for our guests, and we're glad you found it nice. If there's anything specific you think we can do to earn that extra star next time, please feel free to let us know. We hope to see you again soon at the Red Lion Hotel & Conference Center in St. George, UT!Sincerely, Hotel Manager