Ratings based on 994 Verified Reviews
4.6 Room cleanliness
4.5 Service & staff
4.3 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 1 Jun 2024
by A verified traveler
Posted 1 Jun 2024
Comment from Hotel Management
4 Jun 2024 by Patricia Acosta, Hotel Management
Good day Patrick,Thank you for your recent stay at the Fairmont Sonoma Mission Inn & Spa. We're glad to hear you enjoyed your stay with us. Thank you once again for your review score of 5 out of 5. We hope to see you again soon !Thank you,Patricia AcostaResort Reservations Manager
by A verified traveler
Posted 30 May 2024
This upscale property is clean and feels very safe. The room was ample and everything worked properly. Service at the front desk and all other employees were friendly and helpful. The mineral pools were clean and the surrounding areas, cabanas, etc. were lovely.
Comment from Hotel Management
30 May 2024 by Devin Hawkins, Hotel Management
Thank you for your wonderful review about your recent stay, Nancy! We are delighted to hear that the service provided by our staff helped leaved a lasting impression. We hope to welcome you back again very soon!
by A verified traveler
Posted 28 May 2024
Lots of fun in Sonoma.
Comment from Hotel Management
28 May 2024 by Patricia Acosta, Hotel Management
Good day Jeffrey, Thank you for recent stay at the Fairmont Sonoma Mission Inn & Spa. We're glad to hear you enjoyed your stay with us. We hope to see you again soon! Thank you,Patricia AcostaResort Reservations Manager
by A verified traveler
Posted 19 May 2024
The hotel itself is average, doesn’t seem to justify the rate per night BUT the spa is amazing both for facilities and Staff service . Would go back to the spa but not the hotel. The hotel is underwhelming- old building , musty smell, poor answering service(phone to front desk keeps ringing forever from the room) and shower fixture gets stuck. No slippers to use in the room but there’s robes) . There’s complimentary wine in the room. Afternoon wine reception nothing to be excited about, no complimentary snacks like other hotels . For the rate, you would think they are cut above the rest but nothing special here except the spa which is another extra expense not included in the hotel rate.
Comment from Hotel Management
20 May 2024 by Patricia Acosta, Hotel Management
Good day Judy,Thank you for your recent stay at the Fairmont Sonoma Mission Inn & Spa. We appreciate you taking the time to share your experience with us. We will follow up with the appropriate departments regarding the issues you encountered with the Front Office and the shower fixtures in your room. We're glad you had wonderful time at our spa. Once again, thank you for your feedback and review. Thank you,Patricia Acosta Resort Reservations Manager
by A verified traveler
Posted 15 May 2024
We had a wonderful relaxing stay. The spa was amazing. Spent an entire day there. The food and service from all employees was amazing
Comment from Hotel Management
17 May 2024 by Patricia Acosta, Hotel Management
Good day Roberta, Thank you for your recent stay at the Fairmont Sonoma Mission Inn & Spa. Glad to hear you were able to enjoy our spa and had an amazing time. Thank you for amazing review and sharing your experience with us. We hope to see you again soon! Thank you,Patricia AcostaResort Reservations Manager
by A verified traveler
Posted 10 May 2024
Comment from Hotel Management
13 May 2024 by Patricia Acosta, Hotel Management
Good day Peter,Thank you for your recent stay with us. We're glad to hear you enjoyed your stay with us. Thank you for your review score of 4 out of 5. We hope to see you again soon.Thank you,Patricia AcostaResort Reservations Manager
by A verified traveler
Posted 8 May 2024
Comment from Hotel Management
28 May 2024 by Patricia Acosta, Hotel Management
Good day Blanca, Thank you for recent stay at the Fairmont Sonoma Mission Inn & Spa. We're glad to hear you enjoyed your stay with us. We hope to see you again soon! Thank you,Patricia AcostaResort Reservations Manager
by A verified traveler
Posted 6 May 2024
the grounds were so beautiful. Even though we live close to the property, it felt as if we were far away on a relaxing vacation.
Comment from Hotel Management
9 May 2024 by Patricia Acosta, Hotel Management
Good day Justin, Thank you for your recent stay at the Fairmont Sonoma Mission Inn & Spa. We are so glad to hear you enjoyed your stay with us. We are excited to welcome you back anytime. Please let us know when you are ready to visit us once again for another staycation. Thank you for your amazing review. Thank you,Patricia AcostaResort Reservations Manager
by A verified traveler
Posted 4 May 2024
We enjoy the pools.
Comment from Hotel Management
9 May 2024 by Patricia Acosta, Hotel Management
Good day Geraldine, Thank you for your recent stay at the Fairmont Sonoma Mission Inn & Spa. We are so glad to hear you enjoyed your stay with us. We are excited to welcome you back anytime. Please let us know when you are ready to visit us once again. Thank you for your amazing review. Thank you,Patricia AcostaResort Reservations Manager
