Ratings based on 991 Verified Reviews
4.2 Room cleanliness
4.2 Service & staff
4.1 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 20 May 2024
Great place for our visit. Clean, comfy, a bit if a strange location but its a huge hotel so!
by A verified traveler
Posted 19 May 2024
Inconvenient location
by A verified traveler
Posted 18 May 2024
Need a better gym
by A verified traveler
Posted 6 May 2024
Comment from Hotel Management
12 May 2024 by Management , Hotel Management
thank you for your review
by A verified traveler
Posted 6 May 2024
Clean friendly quiet
Comment from Hotel Management
12 May 2024 by Management , Hotel Management
Thank you for your great review!
by A verified traveler
Posted 30 Apr 2024
by A verified traveler from Plainfield
Posted 24 Apr 2024
I stayed for one week, and the people were very helpful. Their breakfast was very good, and the room was cleaned every day.
Comment from Hotel Management
1 May 2024 by Doubletree, Hotel Management
Hi Lakshmi! Thank you for taking the time to leave the wonderful feedback. We are pleased you enjoyed your visit! We look forward to seeing you soon!
by A verified traveler
Posted 21 Apr 2024
Not that bad, but it's pricey for the property that they are charging.
Comment from Hotel Management
24 Apr 2024 by Doubletree, Hotel Management
Hello Ram Kumar! Thank you for your feedback, we will take this into consideration!
by A verified traveler
Posted 8 Apr 2024
Parking was a little challenging as we arrived back to the hotel very late due to the timing of our dance competitions but it was well lit and I didn't feel unsafe. The property is very nice and staff were pleasant. Unfortunately, we had some housekeeping issues. Our shower wall had long hairs stuck to it and when I told the front desk I was told that it would be taken care of. When we got back to our room very late that evening, I could tell that someone had been in the room as the bathroom garbage had been emptied but the hairs were still there, the beds were not made and the garbage in the room hadn't been emptied. It was too late to call housekeeping but I did mention this to the front desk in the morning and they apologized. It would have been nice to have something taken off of the bill but I didn't push.
Comment from Hotel Management
9 Apr 2024 by Management , Hotel Management
Thank you for your review. We will address the items mentioned with the team to ensure it does not happen again
by A verified traveler
Posted 6 Apr 2024
Comment from Hotel Management
9 Apr 2024 by Management , Hotel Management
we are sorry to hear we did not meet your expectations
