Ratings based on 980 Verified Reviews
4.3 Room cleanliness
4.1 Service & staff
3.8 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 26 May 2024
Very clean and really cute! Perfect for those flying out early!
Comment from Hotel Management
27 May 2024 by MCM, Hotel Management
Dear Lisa,Thank you for taking the time to write down your review. We are absolutely delighted you enjoyed your stay with us. Looking forward to welcoming you back to YOTELAIR Singapore Changi Airport soon!Warmest Regards,Mission Control Crew
by A verified traveler
Posted 20 May 2024
The property service missioner need to be improved about relationship,she should explain corrective action once there are facility problems even if the problems had been solved.
Comment from Hotel Management
27 May 2024 by MCC, Hotel Management
Dear Danai,Thank you for taking the time to share your experience of YOTELAIR Singapore Changi airport with fellow travelers online. Your concerns will be addressed to our team, and we will continue to improve the service standards and facilities provided.We sincerely hope to welcome you back to our hotel soon!Warmest Regards,Mission Control Crew
by A verified traveler
Posted 19 May 2024
Although room is small but quite comfortable and feel good.
Comment from Hotel Management
27 May 2024 by MCC, Hotel Management
Dear Sengkhai,Thank you for taking the time to write down your review. We are absolutely delighted you enjoyed your stay with us. Looking forward to welcoming you back to YOTELAIR Singapore Changi Airport soon!Warmest Regards,Mission Control Crew
by A verified traveler from Koror
Posted 16 May 2024
Located convenient on the 4th floor inside the JEWEL Mall.
I would stay there again for a night layover.
Clean small rooms for max 2 persons and friendly Staff at check in.
Comment from Hotel Management
27 May 2024 by MCC, Hotel Management
Dear Thomas,Thank you for taking the time to write down your review. We are absolutely delighted you enjoyed your stay with us. Looking forward to welcoming you back to YOTELAIR Singapore Changi Airport soon!Warmest Regards,Mission Control Crew
by A verified traveler
Posted 14 May 2024
Place is legit. Everything is around.
Comment from Hotel Management
27 May 2024 by MCC, Hotel Management
Dear Jose,Thank you for taking the time to write down your review. We are absolutely delighted you enjoyed your stay with us. Looking forward to welcoming you back to YOTELAIR Singapore Changi Airport soon!Warmest Regards,Mission Control Crew
by A verified traveler from Federal Way
Posted 13 May 2024
Comment from Hotel Management
27 May 2024 by MCM, Hotel Management
Dear Michelle,Thank you for taking the time to pen down your review. We strive to ensure that all our esteemed guests enjoy a comfortable and clean stay with us. It is disappointing to hear that we were unable to meet your expectations. Your concerns will be addressed to our team, and we will continue to improve the service standards and facilities provided. Warmest Regards, Mission Control Manager
by A verified traveler
Posted 11 May 2024
The room is no more than a cupboard with a shower however it’s very well located opposite Jewel. Staff friendly and efficient.
There are complementary drinks and a basic breakfast provided.
Although a good size, the bed is up against 3 walls so if you need to get up in the night you have to clamber over your partner.
Another 30cm of room space would have made such a difference.
Comment from Hotel Management
13 May 2024 by MCC, Hotel Management
Dear Jane,Greetings from YOTELAIR Singapore Changi airport and thank you for taking the time to leave us a review.Our rooms are modeled on first class airline cabins featuring super comfy beds, high speed Wi-Fi, full shower facilities and amenities as well as multiple power outlets to charge all your gadgets - all that you need and nothing you don't. There is even space for luggage to be stowed away below the bed, so it gives you more room; for even more space, we have a few family rooms. We do believe all our collateral is very transparent about the room sizes and facilities.Thank you once again for taking the time to share your experience with fellow travelers. Warmest Regards,Mission Control Crew
by A verified traveler
Posted 10 May 2024
Positive is close to Jewell with free breakfast and the negative thing is no trolly allow from T2 to T1 for seniors who were carrying 2x 24kg luggages & 2x hand carry bags or more.
Hopefully in the near future there is a porter or electronic devices or trolley that can help the seniors carring all the luggages from T1 toT2. Walk may be around 10-15mins but with all the luggages is very hassle.
Comment from Hotel Management
13 May 2024 by MCC, Hotel Management
Dear Yung Fung,Thank you for taking the time to share your experience of YOTELAIR Singapore Changi airport with fellow travelers online. Your concerns will be addressed to our team, and we will continue to improve the service standards and facilities provided.We sincerely hope to welcome you back to our hotel soon!Warmest Regards,Mission Control Crew
by A verified traveler
Posted 10 May 2024
Comment from Hotel Management
13 May 2024 by MCC, Hotel Management
Dear Lay Lee,Thank you for taking the time to write down your review. We are absolutely delighted you enjoyed your stay with us. Looking forward to welcoming you back to YOTELAIR Singapore Changi Airport soon!Warmest Regards,Mission Control Crew
by A verified traveler
Posted 8 May 2024
Comment from Hotel Management
13 May 2024 by MCC, Hotel Management
Dear Suzy,Thank you for taking the time to share your experience of YOTELAIR Singapore Changi airport with fellow travelers online. Your concerns will be addressed to our team, and we will continue to improve the service standards and facilities provided.We sincerely hope to welcome you back to our hotel soon!Warmest Regards,Mission Control Crew
