Ratings based on 971 Verified Reviews
4.8 Room cleanliness
4.7 Service & staff
4.8 Room comfort
4.7 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 21 May 2024
The overall experience was quite good. Three items prevented our rating from a 10. First, the numerous power outages that caused stoppage of elevators. Second, the room was nice but larger suitcases had difficulty in the space. Third, the shower hot water was not sufficiently hot although the sink was perfectly fine. If those items can be corrected you would get a 10 rating from us.
by A verified traveler
Posted 16 May 2024
Comment from Hotel Management
20 May 2024 by Gino Tan, Country General Manager, Hotel Management
Dear James,Thank you for rating your experience!We value your endorsement and look forward to welcoming you back to The Fullerton Hotel Singapore.
by A verified traveler
Posted 14 May 2024
Poor customers service especially breakfast buffet
Comment from Hotel Management
17 May 2024 by Gino Tan, Country General Manager, Hotel Management
Dear EUNHYUN,Thank you for having taken the time to share your recent experience with us.Our guests’ satisfaction is of utmost importance and your feedback will help us to continuously improve the experience for all our valued guests.We look forward to the pleasure of welcoming you back for another visit.
by A verified traveler
Posted 12 May 2024
Thank you for my pleasure
Comment from Hotel Management
17 May 2024 by Gino Tan, Country General Manager, Hotel Management
Dear Alexey,Thank you for taking the time sharing your review and we definitely look forward to welcoming you back soon!
by A verified traveler
Posted 10 May 2024
This hotel is absolutely fantastic in every way! It's difficult to imagine how it could be improved. I'm already looking forward to my next visit!
Comment from Hotel Management
17 May 2024 by Gino Tan, Country General Manager, Hotel Management
Dear Iris,Thank you for taking the time sharing your review and we definitely look forward to welcoming you back soon!
by A verified traveler
Posted 4 May 2024
It’s always wonderful to walk into the front door of the Fullerton especially after a long trip. A beautiful large hotel with a botuque feel. And walk out the door to an excellent Asian cultural museum and a fun walk around the lake to great seafood meal.
Comment from Hotel Management
6 May 2024 by Gino Tan, Country General Manager, Hotel Management
Dear Gail H,Thank you for choosing The Fullerton Hotel Singapore as your accommodation of choice and for sharing your experience!We look forward to the pleasure of welcoming you back for another pleasant stay.
by A verified traveler
Posted 1 May 2024
Comment from Hotel Management
6 May 2024 by Gino Tan, Country General Manager, Hotel Management
Dear AntonioMartin,Thank you for rating your experience!We value your endorsement and look forward to welcoming you back to The Fullerton Hotel Singapore.
by A verified traveler
Posted 1 May 2024
Comment from Hotel Management
6 May 2024 by Gino Tan, Country General Manager, Hotel Management
Dear Elaine,Thank you for rating your experience!We value your endorsement and look forward to welcoming you back to The Fullerton Hotel Singapore.
by A verified traveler
Posted 30 Apr 2024
Location, cleanliness and friendly and efficient staff
Comment from Hotel Management
6 May 2024 by Gino Tan, Country General Manager, Hotel Management
Dear Patrick,Thank you for taking the time sharing your review and we definitely look forward to welcoming you back soon!
by A verified traveler
Posted 28 Apr 2024
Comment from Hotel Management
20 May 2024 by Gino Tan, Country General Manager, Hotel Management
Dear Colin M,Thank you for rating your experience!We value your endorsement and look forward to welcoming you back to The Fullerton Hotel Singapore.
