Ratings based on 25 Verified Reviews
3.8 Room cleanliness
3.8 Service & staff
4.3 Room comfort
3.7 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 13 Feb 2024
We just stayed for a short stay: 11pm - 7am. We got in at nearly midnight and really just wanted to go to the room so we could sleep the few hours until our early morning flight but you can’t simply check in like at every other hotel I’ve ever been to; you need to download an app and set up an account, take multiple pictures of yourself and your passport. I felt like we were applying for FBI clearance not checking into a miniature hotel room. It was a terrible ordeal and I wouldn’t stay again.
Comment from Hotel Management
15 Mar 2024 by Jason, Hotel Management
We are disheartened to learn of your unpleasant experience during your stay with us. Regarding the self-check-in app, pre-registration can be completed up to 6 days before arrival. Upon reaching the hotel, connect to the hotel WIFI to complete the verification and obtain the digital key for direct room access seamlessly without any assistance. We sincerely look forward to the opportunity to serve you better in the near future.
by A verified traveler
Posted 2 Dec 2023
Air con not cold, air con was also buzzing loudly making it impossible to sleep. No windows or fan. Horrible experience
by A verified traveler
Posted 1 Mar 2023
By far the worst hotel I’ve been to. Highly recommend everyone to not visit this hotel
Comment from Hotel Management
28 Mar 2023 by Jason, Hotel Management
Dear Niasz,Thank you for sharing your review with us. We deeply regret the unpleasant experience. You may reach out to us via email and we will be happy to address your concerns. We sincerely look forward to the opportunity to serve you better in the near future.Warm regards,Jason TohMarketing Services Manager
by A verified traveler
Posted 6 Feb 2023
Was an great experience in the hotel.
I would recommend 10 star if possible😎
Comment from Hotel Management
16 Feb 2023 by Jason, Hotel Management
Dear Ade,Thank you for your kind words! We are so glad to hear about your pleasant stay with us. Always looking forward to serving you again. Warm regards,Jason TohMarketing Services Manager
by A verified traveler
Posted 29 Dec 2022 on Hotels
Comment from Hotel Management
13 Jan 2023 by Jason, Hotel Management
We look forward to welcoming you to ST Signature again soon.
by A verified traveler
Posted 17 Jul 2022 on Hotels
Comment from Hotel Management
20 Jul 2022 by Jason, Hotel Management
Dear Teong,
We will continue to improve our services to make your next stay a better one! We look forward to welcome you to ST Signature again soon.
Warm regards,
Jason Toh
Marketing Services Manager
by A verified traveler
Posted 11 Mar 2022 on Hotels
Great for chilling
by A verified traveler
Posted 22 Aug 2021 on Hotels
by A verified traveler
Posted 17 Aug 2021 on Hotels
by A verified traveler
Posted 11 May 2021 on Hotels
