Ratings based on 408 Verified Reviews
4.3 Room cleanliness
4.3 Service & staff
4.2 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 19 May 2024
Convenient location. Room good. Breakfast not exciting.
by A verified traveler
Posted 6 Feb 2024 on Hotels
by A verified traveler
Posted 14 Jan 2024 on Hotels
Comment from Hotel Management
28 Feb 2024 by Team of Park Avenue Hospitality Group, Hotel Management
Dear Samuel,Thank you for choosing Park Avenue Rochester! We noticed that you have indicated a lower rating for our hotel. We would appreciate if you could contact us at the hotel for us to better understand your experience.Your experience does not reflect the quality of services that we wish to offer to all our valued guests and we hope you will give us the opportunity to better serve you in a not too distant future.RegardsTeam of Park Avenue Hospitality Group
by A verified traveler
Posted 29 Dec 2023
by A verified traveler
Posted 27 Dec 2023 on Hotels
by A verified traveler
Posted 25 Dec 2023
Sound insulation was a little thin.
by A verified traveler
Posted 22 Dec 2023
Good
by A verified traveler
Posted 17 Dec 2023 on Hotels
by A verified traveler
Posted 2 Dec 2023
by A verified traveler
Posted 2 Dec 2023 on Hotels
Comment from Hotel Management
28 Feb 2024 by Team of Park Avenue Hospitality Group, Hotel Management
Dear Takako,Thank you for choosing Park Avenue Rochester! We noticed that you have indicated a lower rating for our hotel. We would appreciate if you could contact us at the hotel for us to better understand your experience.Your experience does not reflect the quality of services that we wish to offer to all our valued guests and we hope you will give us the opportunity to better serve you in a not too distant future.RegardsTeam of Park Avenue Hospitality Group
