Ratings based on 974 Verified Reviews
4.2 Room cleanliness
4.2 Service & staff
4.2 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
by A verified traveler from Halekulani
Posted 18 May 2024
Staff are absolutely wonderful especially the Club Room Lounge staff and our fantastic cleaner Suria. Apparently upgrading in the future so expect tired carpets etc to be replaced. Great location for MRT accessible via B3 level and a shopping centre with countless dining options 1 minute walk.
Comment from Hotel Management
20 May 2024 by Princess Dolera, Hotel Management
Dear Toni Annette,Thank you for your rating and for taking the time to share your feedback. We are glad that you were able to enjoy the convenience of our location. We truly appreciate your commendation of our colleagues' service delivery particularly highlighting Suria and the Club lounge staff. We are glad we were able to be of service and contribute to your seamless experience. We look forward to welcoming you back on your next visit!Warmest regards,Princess DoleraAssistant Manager
by A verified traveler
Posted 15 May 2024
Nice, clean hotel. Very noisy however due to noises from surrounding buildings
by A verified traveler
Posted 12 May 2024
We had a execllent stay at Oasia Hotel Novena Singapore. Inspite the influx of guests during our stay, the staff managed it well. They were really attentive and showed so much care to their guests. The hotel offers a number of amenities, and the rooms were spotless clean from the bedsheets to the bathroom. The coffee pods and tea bags were regularly replenished. Kudos to the management, especially to all hotel workers from the front desk up to the housekeeping and kitchen staff. Special shoutout to the OFWs (Overseas Filipino Workers) working here, I know it is hard to work and live away from home. God bless you! The location is great since the hotel has a direct access to Novena MRT accessible with the elevators up to 11pm. There is also a nearby Catholic Church, several hospitals, and shopping centers. I would recommend you stay here if you want a more peaceful and less crowded area away from the central business district. The hotel exceed our expectations. If we return to Singapore, we will definitely stay here again.
Comment from Hotel Management
16 May 2024 by Princess Dolera, Hotel Management
Dear Danilo Jr.,Thank you so much for taking the time to share your profound feedback.We are thrilled that you had a good stay with us, and we appreciate your kind words as it reaffirms the hard work we put in every day.On behalf of the team, we look forward to welcoming you back for another incredible experience at Oasia Hotel Novena!Warmest regards,Princess DoleraAssistant Manager
by A verified traveler
Posted 9 May 2024
Good
Comment from Hotel Management
16 May 2024 by Princess Dolera, Hotel Management
Dear David,Thank you very much for taking the time to rate your most recent stay.We trust you enjoyed your stay with us!Thank you once again for choosing Oasia Hotel Novena and we look forward to welcoming you back in the near future.Experience Wellness with Oasia!Warmest regards,Princess DoleraAssistant Manager
by A verified traveler
Posted 8 May 2024
Comment from Hotel Management
16 May 2024 by Princess Dolera, Hotel Management
Dear Jeriel,Thank you very much for taking the time to rate your most recent stay.We trust you enjoyed your stay with us!Thank you once again for choosing Oasia Hotel Novena and we look forward to welcoming you back in the near future.Experience Wellness with Oasia!Warmest regards,Princess DoleraAssistant Manager
by A verified traveler
Posted 5 May 2024
It’s a nice place.
Comment from Hotel Management
6 May 2024 by Princess Dolera, Hotel Management
Dear Francesc,Thank you very much for taking the time to rate your most recent stay. We hope you had a wonderful stay with us. We truly appreciate your kind words as it reaffirms the hard work we put in every day.We look forward to welcoming you back on your next visit!Warmest regards,Princess DoleraAssistant Manager
by A verified traveler
Posted 20 Apr 2024
Cleaning staff were amazing - always smiling and made the rooms immaculately clean. Reception staff were friendly and efficient, albeit a bit robotic I’ve had warmer service elsewhere.
The rooms were alright. Areas are showing wear and tear. Alot of staining on the window side seating area, and for the bathroom there were definitely areas of adhesive repairs which weren’t done at a high standard (Literally slapped on thickly) . Pressure for the taps were a lot, even by turning the taps on slightly you’d get splashed instantly. The glazing between the room and bathroom was just confusing, the frosted effect does not work and you can clearly see the person naked on the other side if you’re in the bedroom. The manifestation which has been applied on the glass is useless and a blind system would have been suffice. I can’t imagine how it would be if you were sharing a room with colleagues or friends…
Overall, a nice stay and was suitable for the short stay. However, the bathroom condition needs to be sorted out.
by A verified traveler
Posted 2 Apr 2024
The location is great with easy access to the Novena MRT. The rooms are a good size and the staff are very friendly and helpfull. I would not hesitate to stay here again.
by A verified traveler
Posted 1 Apr 2024
All good!
by A verified traveler
Posted 27 Mar 2024
Great location, Excellent Staff, Nice Accomodation.
