Ratings based on 174 Verified Reviews
2.2 Room cleanliness
2.8 Service & staff
2.2 Room comfort
2.1 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 14 Jun 2022
This property say that they are “SG Clean” but they are not. This place was so disgusting that we only spent a few hours there until we found another hotel. The mattresses, bedsheets, and everything were disgusting. The bedsheets were super old, with stains, and hairs! The mattress and pillows were dirty and spelled like other people’s sweat. The towels were unwashed and also smelled like sweat. There were also cockroaches and hairs, a lot of hairs even in the floor. They did not even bother to clean the room prior our arrival. Safe yourself and book somewhere else. I’m not a picky person, but this hotel was extremely dirty and hygienic, especially due to Covid.
by A verified traveler
Less than acceptable amenities
Posted 27 Nov 2020 on HotelsBasic amenities, bed was not comfortable as we could feel the spring through the mattress, no bedside table and power socket was damage and not replaced, hence down with only 1 power outlet.
by A verified traveler
Posted 11 Mar 2020 on Hotels
Comment from Hotel Management
12 Mar 2020 by Ong, Hotel Management
Very happy to receive your review, Thank you for your continuous support for our hotel. Appreciate lots!!! Best regards, TERIMA KASIH!
Lai Ming Hotel Cosmoland
by A verified traveler
Posted 10 Mar 2020 on Hotels
They are so rude and cleanliness is the very issue
Comment from Hotel Management
11 Mar 2020 by ong, Hotel Management
Very happy to receive your review, Thank you for your continuous support for our hotel. Appreciate lots!!! Best regards,
Lai Ming Hotel Cosmoland
by A verified traveler
Posted 3 Mar 2020
Strategic location. Great service, helpful and polite staff.
Comment from Hotel Management
4 Mar 2020 by ong, Hotel Management
Very happy to receive your review, Thank you for your continuous support for our hotel. Appreciate lots!!! Best regards,
Lai Ming Hotel Cosmoland
by A verified traveler
Posted 29 Feb 2020
Staffs are great!!!! That’s their differentiation!
If you looked at the value for the price paid, I think they did a great job coaching their staffs to be soOooo friendly and polite to guests.
Loving the parking area too!
Learn to appreciate little things people do instead of magnifying the flaws, the world would’ve been a much wonderful place. ✌
I’m learning to practice that more 😊
Comment from Hotel Management
2 Mar 2020 by ong, Hotel Management
Very happy to receive your review, Thank you for your continuous support for our hotel. Appreciate lots!!! Best regards,
Lai Ming Hotel Cosmoland
by A verified traveler
Rustic.
Posted 25 Feb 2020 on HotelsA very good location but rather run down. "Rustic charm". Seemed busy enough. |very quick check in.
Comment from Hotel Management
26 Feb 2020 by ong, Hotel Management
Very happy to receive your review, Thank you for your continuous support for our hotel. Appreciate lots!!! Best regards,
Lai Ming Hotel Cosmoland
by A verified traveler
Posted 19 Feb 2020
Location not to bad. Rooms are tight and dark. Food is just toast. Lots of flies 😕
Comment from Hotel Management
20 Feb 2020 by ong, Hotel Management
Very happy to receive your review, Thank you for your continuous support for our hotel. Appreciate lots!!! Best regards,
Lai Ming Hotel Cosmoland
by A verified traveler
Posted 16 Feb 2020
Very economic choice of lodging and very friendly front desk. Will visit again in the future!
Comment from Hotel Management
16 Feb 2020 by ong, Hotel Management
Very happy to receive your review, Thank you for your continuous support for our hotel. Appreciate lots!!! Best regards,
Lai Ming Hotel Cosmoland
by A verified traveler
Posted 13 Feb 2020
Mr Chin at front desk is really helpful.Thank you
The building is old but you get what you paid for. 👍
Comment from Hotel Management
14 Feb 2020 by ong, Hotel Management
Very happy to receive your review, Thank you for your continuous support for our hotel. Appreciate lots!!! Best regards,
Lai Ming Hotel Cosmoland
