Ratings based on 394 Verified Reviews
4.7 Room cleanliness
4.5 Service & staff
4.4 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 1 Feb 2024 on Hotels
Very good
Comment from Hotel Management
13 Feb 2024 by d, Hotel Management
Dear Minkyu, Thank you for choosing to stay with us and for giving us a perfect score. If there's anything specific you would like us to address or improve upon for your next stay, please don't hesitate to reach out to our staff, who are dedicated to ensuring your comfort. Please do let us know whenever you are coming back to stay with us. Should you have any further comments or preferences, feel free to share them with us.Thank you.Regards,Douglas HengFront Office Manager
by A verified traveler
Posted 22 Jan 2024 on Hotels
Comment from Hotel Management
13 Feb 2024 by Douglas Heng, Hotel Management
Dear Minkyu, Thank you for choosing to stay with us and for giving us a perfect score. If there's anything specific you would like us to address or improve upon for your next stay, please don't hesitate to reach out to our staff, who are dedicated to ensuring your comfort. Please do let us know whenever you are coming back to stay with us. Should you have any further comments or preferences, feel free to share them with us.Thank you.Regards,Douglas HengFront Office Manager
by A verified traveler
Posted 1 Jan 2024
Comment from Hotel Management
13 Feb 2024 by Douglas Heng, Hotel Management
Dear paranjothy, Thank you for choosing to stay with us and for giving us a perfect score. Please do let us know whenever you are coming back to visit, and we will definitely do our best to take care of you. Should you have any further comments or preferences, feel free to share them with us.Thank you.Regards,Douglas HengFront Office Manager
by A verified traveler
❤️ Singapore
Posted 22 Dec 2023 on HotelsVisiting Singapore for the first time
Perfect location on the Quay - centrally located to many points of interest, restaurants and nightlife!
Comment from Hotel Management
23 Dec 2023 by Douglas Heng, Hotel Management
Dear Maureen,Greetings from the InterContinental Singapore Robertson Quay! We sincerely thank you for the wonderful score that you have provided, as perfection in our service delivery and facilities is what we strive for. We are pleased that you enjoyed the convenience that our location provided.We hope that you will still choose to stay with us during your travels to Singapore in the near future, and if you do, please feel free to reach out. Thank you.Warmest Regards, Douglas Heng Front Office Manager
by A verified traveler
Posted 12 Dec 2023 on Hotels
Comment from Hotel Management
14 Dec 2023 by Douglas Heng, Hotel Management
Dear Si,Greetings from the InterContinental Singapore Robertson Quay! We sincerely thank you for the wonderful score that you have provided, as perfection in our service delivery and facilities is what we strive for. We hope that you will still choose to stay with us during your travels to Singapore in the near future, and if you do, please feel free to reach out. Thank you.Warmest Regards, Douglas Heng Front Office Manager
by A verified traveler
Posted 3 Dec 2023
Comment from Hotel Management
13 Feb 2024 by Douglas Heng, Hotel Management
Dear paranjothy, Thank you for choosing to stay with us and for giving us the great score. If there's anything specific you would like us to address or improve upon during your stay, please don't hesitate to reach out to our staff, who are dedicated to ensuring your comfort. We value your feedback and hope the remainder of your stay is enjoyable. Should you have any further comments or preferences, feel free to share them with us.Thank you.Regards,Douglas HengFront Office Manager
by A verified traveler
Posted 27 Nov 2023
I like the staff very nice and helpful
Comment from Hotel Management
9 Dec 2023 by Douglas Heng, Hotel Management
Dear Suet Wing Fedora, Thank you for your kind words and for choosing to stay with us. We're thrilled to hear that you enjoyed your visit and felt comfortable at our hotel. Our staff takes great pride in offering excellent service, and we're glad you appreciated the additional perks. We look forward to welcoming you back for another enjoyable stay.Sincerely, Douglas HengFront Office Manager
by A verified traveler
Posted 19 Nov 2023 on Hotels
Comment from Hotel Management
9 Dec 2023 by Douglas Heng, Hotel Management
Dear Hung Lim, Thank you for your kind words and for choosing to stay with us. We're thrilled to hear that you enjoyed your visit and felt comfortable at our hotel. Our staff takes great pride in offering excellent service, and we're glad you appreciated the additional perks. We look forward to welcoming you back for another enjoyable stay.Sincerely, Douglas HengFront Office Manager
by A verified traveler
Posted 8 Nov 2023
Directions or a map to show you were things were like day spa couldn’t find
Comment from Hotel Management
13 Nov 2023 by Rafael Shah, Hotel Management
Dear Juile Karen, Thank you for choosing InterContinental Singapore Robertson Quay for your recent stay, and for taking the time to share your positive feedback with us. We truly appreciate your kind words and are delighted to hear that you had an enjoyable experience.Regarding your mention of the spa, we want to inform you that while we don't have an on-site spa, our dedicated Concierge team is more than happy to assist you in finding reliable spas within the Robertson Quay area. They have a strong network and can recommend options that align with your preferences.Once again, thank you for your glowing 5/5 review. Your satisfaction is our utmost priority, and we look forward to welcoming you back for another exceptional stay. If there's anything specific you'd like us to arrange for your next visit, please don't hesitate to let us know.Sincerely, Rafael Shah Rooms Division Manager
by A verified traveler
Posted 14 Oct 2023
We truly enjoyed our stay at this lovely, very comfortable hotel. The staff was welcoming and offered us sole additional perks such as access to the concierge services. We will return.
Comment from Hotel Management
4 Nov 2023 by Rafael Shah, Hotel Management
Dear Chloe, Thank you for your kind words and for choosing to stay with us. We're thrilled to hear that you enjoyed your visit and felt comfortable at our hotel. Our staff takes great pride in offering excellent service, and we're glad you appreciated the additional perks. We look forward to welcoming you back for another enjoyable stay.Sincerely, Rafael Shah Rooms Division Manager
