Ratings based on 56 Verified Reviews

3.7 out of 5
3.8 Room cleanliness
3.9 Service & staff
3.5 Room comfort
3.7 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

Posted 27 May 2024
Great spot
Comment from Hotel Management
2 Jun 2024 by Roland, Hotel Management
Dear Michelle,Thank you for leaving a five star review for ibis Styles Albert, and loving the great accessibility we provide for our guests with our strategic location! Our hotel is very well located near many attractions such as Little India, Marina Bay and Bugis and very popular with tourists looking to vacation in Singapore. We look forward to welcoming you back for another great stay with us!Warm Regards,RolandGuest Experience Executive
5 out of 5
by A verified traveler

Posted 17 Apr 2024
Easy access
5 out of 5
by A verified traveler

Posted 10 Feb 2024
walk to little india
Comment from Hotel Management
3 Mar 2024 by Roland, Hotel Management
Dear Shiv,The Hotel Team is delighted to learn of your perfect stay experience with us, in particular from our hotel's excellent location. Our hotel is indeed very popular for tourists with our close proximity to popular attractions such as Marina Bay, Merlion Park and Little India. We hope you had a great time touring Singapore and look forward to welcoming you back soon!Warm Regards,RolandGuest Experience Executive
3 out of 5
by A verified traveler

Great staff, good location with small room

Posted 31 Jan 2024 on Hotels
The location is very convenient- 3 minutes to Rocher station, Albert hawker center, Bugis station and shopping center are also nearby. The service is excellent. Staff are so friendly and helpful! However, the room is very small cannot open two luggages and single bed too. The bathroom has no door and uses a curtain, water gets everywhere. Not suitable for family stay.
1 out of 5
by A verified traveler

Posted 19 Dec 2023
Comment from Hotel Management
25 Dec 2023 by Roland, Hotel Management
Dear Sajid,We are not able to find any useful details in your review to help us identify any area for improvement. Please share your feedback directly with our Front Desk so that my colleagues can ensure that you have a comfortable stay with us.Warm Regards,RolandGuest Experience Executive
5 out of 5
by A verified traveler

Posted 10 Dec 2023
Room was clean and check-in was smooth as well.
Comment from Hotel Management
17 Dec 2023 by Roland, Hotel Management
Dear Tio,Thank you for leaving a five star review for ibis Styles Singapore Albert! We are heartened to hear that your stay was an impeccable one, in particular from our very clean room to the efficient check-in process. We look forward to welcoming you back for another great stay with us!Warm Regards,RolandGuest Experience Executive
1 out of 5
by A verified traveler

Posted 25 Nov 2023
n Friday 24th November 2023. Can I say how utterly unhappy I was with it. Firstly, I had a shower on my arrival after a flight from Thailand and spending the day in Singapore. On stepping out of the shower and opening the shower curtain I noticed that the shower mat was floating in water and the bathroom was flooded!! My husband came down to reception to get help. Someone came up, lifted the plug and to my discussed he pulled out a lump of someone else’s black hair! He then left! Did not sort the flooded floor, give us a clean dry bath mat or say sorry! My next complaint is breakfast. I went and put some toast in the toaster for myself and it got stuck because other people had left bread in the toaster. So I kindly removed this with the tongs so my toast could come out. Just then, a man came from behind the counter shouting “ oi” at me! So very very rude! I said this is not mine and my toast is stuck. Again , no apologies were given and I was made to feel I had done something wrong when in fact I hadn’t. I was not happy at all with my stay and have put in an official complaint but heard nothing back. As expected Would not recommend
Comment from Hotel Management
10 Dec 2023 by Roland, Hotel Management
Dear Sharron,We have noted on your feedback for they are valuable and essential for us to continuously improve our services. Your comment on your breakfast experience has also been shared with our partnering restaurant. We will like to help clarify that the restaurant staff had only meant to remind our guests to use tongs for the bread with no intent to be rude. Warm Regards,RolandGuest Experience Executive
1 out of 5
by A verified traveler

Posted 1 Sep 2023
The bathroom had a very bad smell. Rooms claustrophobic. Windows locked. Not recommended.
Comment from Hotel Management
10 Sep 2023 by Roland, Hotel Management
Dear Santokh,We are surprised as we had not received any feedback during your stay with us. Our hotel team has attended to your bathroom and did not detect any unpleasant smell. Similar to many of the hotel properties in Singapore, the room windows cannot be opened for the safety and security of the hotel guests, which has always been our top priority. Warm Regards,RolandGuest Experience Executive
2 out of 5
by A verified traveler

Posted 18 Jul 2023 on Orbitz
families stay around my room and they kept opening the door and moved all day long shouting!!!
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 7 Jun 2023
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