Ratings based on 105 Verified Reviews
3.4 Room cleanliness
3.7 Service & staff
3.2 Room comfort
3.3 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 12 Jan 2024
Comment from Hotel Management
23 Jan 2024 by Roland, Hotel Management
Dear Valentina,The Hotel Team is delighted to receive your awesome rating! Your positive rating is the best motivation for our staff to continue delivering service excellence to all our valued guests. We can’t wait to welcome you back for another memorable experience at our hotel!Warm Regards,RolandGuest Experience Executive
by A verified traveler from Easton
Posted 21 Nov 2023
Nice hotel.
Clean, quiet, good location
Friendly Staff
Comment from Hotel Management
27 Nov 2023 by Roland, Hotel Management
Dear patricia,Thank you for giving us a perfect rating and for recommending our hotel to other travellers. It is a delight to hear we made an impression with the service of our team, our excellent location and clean rooms! We hope you will think of us the next time you are making a trip to Singapore.Warm Regards,RolandGuest Experience Executive
by A verified traveler
Posted 10 Aug 2023
safe
by A verified traveler
Posted 6 Aug 2023
The property was very clean & well maintained, however it has to be said that the room and bathroom were absolutely tiny! The shower was a little dangerous as well as when the shower doors were opened you could easily slip into the shower which was at a lower level to the rest of the bathroom. The area the hotel is located in is excellent will all sorts of hawker centres and shops operating often 24/7. There is a laundromat two blocks down the road for when your sweaty clothes need a wash.
Comment from Hotel Management
20 Aug 2023 by Roland, Hotel Management
Dear Julian,Thank you for choosing our hotel as your preferred accommodation choice here in Singapore. It is heart-warming to hear that your stay with us was a comfortable one and had been impressed with our cleanliness and convenient location. You are indeed correct to point out that our hotel is in the vicinity of some really great food that continue to operate into the wee hours of the morning. The compact configuration of our rooms (including bathroom) is a direct result of Singapore's land constraints. Nevertheless, our rooms have been carefully designed to balance comfort and affordability. We look forward to welcoming you back soon!Warm Regards,RolandGuest Experience Executive
by A verified traveler
Posted 11 May 2023
Very happy with this hotel. Staff were friendly, the room was clean, comfortable and quiet. Fairly close to metro station and area felt safe.
Comment from Hotel Management
2 Jun 2023 by Roland, Hotel Management
Dear Elizabeth,Thank you for giving us a perfect rating and for recommending our hotel to other travellers. We are delighted to hear that the service of our team, our excellent location and clean rooms were the highlights of your stay with us. It is always great to learn that our efforts contribute to a positive experience for our guests. We can’t wait to welcome you back for another memorable experience at our hotel!Warm Regards,RolandGuest Experience Executive
by A verified traveler
Posted 1 May 2023
Geylang may not be a prime tourist destination but it is never unsafe. This hotel is great value for a night stay and quiet too. Once you know Singapore bus, location is fine to get to center or East Coast. Would come again!
Comment from Hotel Management
28 May 2023 by Roland, Hotel Management
Dear Mark,The Hotel Team deeply appreciates your kind words for ibis budget Ametrine and is delighted to learn of your very good hotel experience. It means a lot to us to hear that you had a great stay in our hotel and we are pleased to know that our hotel and its accessible location had met your needs as a traveller. Thank you again for giving us a perfect rating and for recommending our hotel to other travellers. Warm Regards,RolandGuest Experience Executive
by A verified traveler
Posted 22 Dec 2022 on Hotels
Comment from Hotel Management
7 Jan 2023 by Roland, Hotel Management
Dear Eng Huat,Thank you for sharing your positive stay experience. The Hotel Team is grateful to receive your recommendation for Ibis Budget Ametrine and to learn of your wonderful stay with us. We look forward to welcoming you back for another lovely stay. Warm Regards,RolandGuest Experience Executive
by A verified traveler from Conyers
Posted 21 Nov 2022
I was sitting there for atleast 2hours before they checked me in.
Comment from Hotel Management
20 Dec 2022 by Roland , Hotel Management
Dear Ella,Thank you for choosing to stay with us. As we are currently experiencing high occupancy, check-in may require some waiting time due to the high volume of guests that our Front desk staff have to handle. We seek your understanding in the matter and do hope to welcome you back to a better experience should you stay with us again in the near future.Warm Regards,RolandGuest Experience Executive
by A verified traveler
Great place to stay
Posted 7 Oct 2022 on HotelsVery comfortable and clean room. Friendly staff. Was very satisfied with this stay.
Comment from Hotel Management
25 Oct 2022 by Thaddaeus, Hotel Management
Dear Guest,Thank you for choosing our hotel as your preferred accommodation choice here in Singapore.The Hotel Team is humbled and grateful to learn we have provided exemplary service during your stay with us.We would love to welcome you back when you next return to Singapore. See you soon.Warm Regards,ThaddaeusGuest Experience Executive
by A verified traveler
very clean and modern place to stay
Posted 5 Oct 2022 on Hotelsa very wonderful place to stay, the staff was wonderful and very helpful, the hotel was very modern and felt very safe and clean to stay at, the area was a bit questionable but still I'd have no issue staying at this hotel again in the future.
Comment from Hotel Management
25 Oct 2022 by Thaddaeus, Hotel Management
Dear Chang,The Hotel Team is absolutely delighted to receive your wonderful review and strong pledge of support for ibis budget Ametrine. We understood that you did not feel comfortable in the neighbourhood, however, the Geylang district is as safe as any other part of Singapore, and it is one of the most authentic and vibrant areas of the city.We certainly look forward to offering you yet another splendid ibis budget experience whenever you next visit Singapore. See you very soon.Warm Regards,ThaddaeusGuest Experience Executive
