Ratings based on 552 Verified Reviews
4.8 Room cleanliness
4.7 Service & staff
4.7 Room comfort
4.7 Hotel condition
Expedia Verified Reviews
by A verified traveler from Irvine
Posted 11 May 2024
Breakfast is not good as expected
Comment from Hotel Management
11 May 2024 by Denry Teo, Senior Neighbourhood Host, Hotel Management
Dear Weiju, Thank you for your feedback on your stay with us. We hope that you have enjoyed your stay. Regretfully, we apologize that the breakfast was not up to your expectations. We will consider this feedback and find ways to improve our breakfast.With that said, we hope this does not impact your overall experience here with us. We hope to be able to welcome you back once again. Sincerely,
by A verified traveler
Posted 6 May 2024
by A verified traveler
Posted 26 Apr 2024
Denry was kind and helpful from the moment I checked in. Having my room upgraded and a cake delivered was a thoughtful gesture that moved me. The room had incredible amenities and the decor was stunning. The location is perfect, the room was beautiful and the staff was amazing. The breakfast staff maravel made me feel right at home. I wish this hotel and staff was in every city I have to travel too. This property is a cut above the rest.
Comment from Hotel Management
26 Apr 2024 by Sincerely, Jiahui Neighbourhood Host, Hotel Management
Dear Marina,Thank you for taking your time to write us a review!We are pleased to hear that you have enjoyed your stay with us and are honored to have you with us on your special day! Thank you for celebrating your birthday with us and we are glad to have provided you with a room upgrade and a cake to celebrate the joyous occasion! Thank you once again for your kind compliment for Denry on his kind and helpful services and Marivel on her services that made you feel right at home, we will be sure to share your feedback with them and we believe that this would brighten up his day! Lastly, we would love to have you back with us again! Till then, stay safe!
by A verified traveler
Posted 10 Apr 2024
Charged twice and now have $1052.85AUD less for holiday. Ruined mine and my daughters whole holiday experience
by A verified traveler
Posted 30 Mar 2024
Comment from Hotel Management
31 Mar 2024 by Denry Teo, Senior Neighbourhood Host, Hotel Management
Dear Lilibeth Umadhay,Thank you for taking the time to write a review of your stay with us. We're delighted to see that you have provided us with a 5 out of 5 for your stay experience. It's satisfying to know that collectively, our hotel and our staff have done well to ensure you had an enjoyable stay with us. We look forward to welcoming you to our humble neighbourhood once again. Thank you. Sincerely,
by A verified traveler
Posted 28 Feb 2024
Comment from Hotel Management
29 Feb 2024 by Isaac Joel, Hotel Management
Dear Max,Thank you for taking the time to tell us about your experience at Hotel Indigo SINGAPORE KATONG.At Hotel Indigo Singapore Katong, we are committed to providing exceptional experiences for all our guests, and your satisfaction is our top priority. Thank you rating us a 5 out of 5!Your feedback is essential to us as we continuously strive to improve our services and facilities. We hope to have the opportunity to welcome you back for a more seamless and enjoyable experience in the future.Once again, thank you for choosing Hotel Indigo, and we look forward to welcome you back to our humble neighborhood!Sincerely,Isaac JoelNeighborhood Host
by A verified traveler
Posted 20 Feb 2024
Excellent location. Good people doing a great job. Thank you for caring.
Comment from Hotel Management
20 Feb 2024 by Jiahui Neighbourhood Host, Hotel Management
Dear Kalpesh,Thank you for taking your time to write us a review!We are pleased to hear that you have enjoyed your stay with us. Especially with the wonderful service provided by our colleagues and location of our hotel being situated in a heritage area!We would love to have you back with us again!Till then, stay safe!Sincerely,JiahuiNeighbourhood Host
by A verified traveler from mccall
Posted 18 Feb 2024
Wonderful property and excellent service!
Comment from Hotel Management
18 Feb 2024 by Jiahui, Hotel Management
Dear Jessica,Thank you for taking your time to write us a review!We are pleased to hear that you have enjoyed your stay with us! Especially with our excellent service and Peranakan inspired decorations!We would like to have you back with us again in the near future. Till then, stay safe!Sincerely,JiahuiNeighbourhood Host
by A verified traveler from Aspley Guise
Posted 11 Feb 2024
Classy and unique style with amazing room design. Great staff and first class breakfast
Comment from Hotel Management
12 Feb 2024 by Denry Teo, Senior Neighbourhood Host, Hotel Management
Dear Andrew, Thank you for taking the time to write a review on your stay experience with us. We are delighted to see our design, staff's service and breakfast have impressed you. We look forward to welcoming you back to stay with us in the future. Sincerely,
by A verified traveler
Posted 30 Jan 2024 on Hotels
