Ratings based on 324 Verified Reviews

3.1 out of 5
68% of guests recommend
3.3 Room cleanliness
3.3 Service & staff
2.8 Room comfort
3.1 Hotel condition
Expedia Verified Reviews
2 out of 5
by A verified traveler

This traveler left a rating score only Posted 3 May 2024
3 out of 5
by A verified traveler

Posted 2 Mar 2024
We had the family unit. The air-con sounded like a constant rain downpour, very noisy. There was a lot of black mould inside and around the air-con unit. No windows in unit, which we thought a bit odd.
3 out of 5
by A verified traveler

Posted 6 Feb 2024 on Wotif
All good
2 out of 5
by A verified traveler

Posted 23 Dec 2023
Staff very arrogant and not helpful. Could not believe hotel refusing to provide bottled water. As a visitor you'll ask questions to local if not sure. Staff behaviour was very unprofessional and unhelpful. Only reason I stayed there for the rest of my stay was convince of surrounding and dining options.
2 out of 5
by A verified traveler

Reception customer service needs improvement

Posted 9 Dec 2023 on Hotels
Worst part is I can’t even use the toilet of where my kids checked in, which I paid and booked myself, they arrived 9 pm so I have to book them another day ahead of us, as we arrive the following day, when we arrived at the hotel to drop off our luggage, and I need to go to the bathroom, unfortunately they don’t have a bathroom in the lobby Customer service is the reception needs improvement, I understand this is not a high end hotel which I regret staying, however, they can do better than that, being polite doesn’t cost anything. Would never recommend this hotel, the bathroom stinks, sewerage smell is strong
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 9 Dec 2023 on Hotels
2 out of 5
by A verified traveler

Not Recommended

Posted 7 Dec 2023 on Hotels
Very small.... First day....Given a room which is not cleaned. No Towels., No Floor Mat., Totally disappointed. In Rooms no ventilation.. If Temp drops... All walls fill with water droplets...looks raining inside
2 out of 5
by A verified traveler

This traveler left a rating score only Posted 30 Nov 2023 on Hotels
4 out of 5
by A verified traveler

Posted 4 Nov 2023
The staff is very welcoming. The rooms are clean. A bit noisy early in the morning as the cleaning lady start quite early. I recommend this hotel.
4 out of 5
by A verified traveler

Posted 25 Sep 2023
All staff very friendly
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