Ratings based on 38 Verified Reviews
4.6 Room cleanliness
4.2 Service & staff
4.2 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 25 Dec 2022
John and Kim is very professional and helpful. Enjoyed my stay.
by A verified traveler
Posted 18 Dec 2022
This is my new favourite hotel in Singapore! The room is large and tasteful for such a big city at this 5* location. The neighbourhood is in great proximity to everything and the bars/restaurants downstairs are very good! The online system is easy to use even for left baggage. I could not recommend this hotel more highly, I will definitely be back. Thanks John and Kim for making everything seem absolutely easy!
Comment from Hotel Management
18 Dec 2022 by Mik, Hotel Management
Hi Lisa! We appreciate you taking the time to write such a fantastic review. We are delighted that you loved your stay, and our team will be delighted to read what you had to say. We prioritize customer experience and comfort, and your review reflects the effort we put out every day. We appreciate your positive thoughts and hope to see you again soon.
by A verified traveler
Convenient Location
Posted 15 May 2022 on HotelsHotel is right in the middle of Suntec and Bugis. convenient to travel around the city. walking distance to all the eateries stores. there is a lots pubs around the area and you can find cheap and new foods too... Will stay again when i come for my business trip...
by A verified traveler
Posted 12 Mar 2022 on Hotels
by A verified traveler
Posted 14 Feb 2022
by A verified traveler
Posted 1 Jul 2021
Friendly staff, great room with ambience, and convenient location. Would totally visit again.
by A verified traveler
Premium Loft Plus CB2.0 Heightened Experience
Posted 23 Jun 2021 on HotelsChoose the Loft Premium Plus; had asked before the difference between 2 category loft and it was due to window size and at that time the price was 100 difference per night which I did not felt worth due to the difference in window size. But manage to grab the Plus Loft when the price went down.
Checked in was smooth with WhatsApp communications and host was absolutely lovely and friendly. All was settled in the room upon checked in.
This was my 2nd Heritage Collection hotel I choose. 1st was in Chinatown. Love the concept in Seah, but had a couple of accidents on the bed due to height issues; keep knocking on the ceiling.
Bedframe was slippery, it tend to go out of alignment and only 2 large pillows and 2 small pillows and they're very soft.
They have a normal and high stool chair which was weird so I had to sit on the high stool while my friend was sitting on the normal chair for dining. Should least provide a good pair of normal chair and 1 high stool.
They have shower rain and bidet spray..which is good. Hard to find bidet spray in hotels Singapore nowadays. The area is nice since near bugis and Arab street and bus stop to Vivo. Nice location and won't mind going for again.
Comment from Hotel Management
25 Jun 2021 by Heritage Collection, Hotel Management
Hello,
Greetings from Heritage Collection!
We hope that you've enjoyed your stay in our Seah Premium Loft Plus Apartment and we appreciate you taking your time to leave us a feedback.
We will do a check on our rooms to see if our bedframes can be further secured. With regards to the chairs, our team is already looking into this and they have already ordered a same-height chair to pair with the existing one so that our guests can dine comfortably in their rooms.
We hope to be able to accommodate you in our other locations again soon!
by A verified traveler
beds moving,spaces small
Posted 18 Jun 2021 on Hotelsfirst of all,I booked the biggest and the
by A verified traveler
Posted 9 Mar 2021 on Hotels
Great location. Comfy and clean place to stay. Jarwin was very friendly and helpful whenever we have enquiries. Recommended.
by A verified traveler
Perfect
Posted 12 Feb 2021 on Hotelsとても良かったです。担当のJarwinはとても親切で、早くチェックインしたいと当日言ったらすぐに手配してくれて、早めにチェックインさせてもらえました。場所も良く、マーライオンや大きいショッピングモールまで散歩の距離にあります。
