Ratings based on 58 Verified Reviews
3.1 Room cleanliness
3.3 Service & staff
2.7 Room comfort
2.8 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 15 Apr 2024
Very good location. Walking distance to Lavender MRT and also short walk to Little India. Ok for single or travellers with small luggage and 1 or 2 nights. Room was small barely enough for big suitcases. Seems to be busy on Sundays with short term guests!
Comment from Hotel Management
21 Apr 2024 by Roland, Hotel Management
Dear Kiran,It means a lot to us to hear that you had a great stay in our hotel and that our accessible location had met your needs as a traveller. Our hotel is indeed very strategically located and close to Lavender MRT station (5 mins walk) and popular attractions such as Marina Bay, Little India and Merlion Park. As Singapore is really small as compared to most countries, hotel rooms here in our city have also been scaled accordingly. Nevertheless, our rooms have been carefully designed to balance comfort and affordability. We would love to have the opportunity to welcome you back again.Warm Regards,RolandGuest Experience Executive
by A verified traveler
Posted 2 Feb 2024 on Hotels
by A verified traveler
Perfect
Posted 27 Jan 2024 on Hotelsvery clean & friendly staff.. hope i will came here again 😌🇧🇩
by A verified traveler
Posted 1 Aug 2023
The room was extremely small and did not even have a small refrigerator. Bathroom had shower, toilet and basin in the one tiny room. There were constant noises from the adjoining rooms throughout the night which I suspect were from people coming and going for questionable purposes! While the location and price were ok I would not consider staying here again and would be wiling to pay more for a higher standard of accommodation.
Comment from Hotel Management
13 Aug 2023 by Roland, Hotel Management
Dear Trevor,We are dismayed to hear about the disappointment of your stay as our hotel has received many compliments for providing great value. The compact configuration of our rooms is a direct result of Singapore's land constraints. Nevertheless, our rooms have been carefully designed to balance comfort and affordability. Refrigerators are available at our higher-tier rooms. We do agree with your opinion that you should pay more for a 4 or 5 star hotel rather than a budget hotel to meet your high expectations. Warm Regards,RolandGuest Experience Executive
by A verified traveler
Posted 20 May 2023
by A verified traveler
Posted 16 Mar 2023
The room at storey 5 can not get wifi to access internet with mobile. Need to come down to reception area at Storey 1.
Besides this, the rest are all ok.
Comment from Hotel Management
10 Apr 2023 by Roland, Hotel Management
Dear Zaw,Thank you for your valuable feedback. Our WiFi facility has been set up to support our guests’ needs for connectivity for all levels. However, during peak periods such as in the evenings, the sheer amount of connections being made may result in slightly reduced surfing speeds or weaker signals. We will share these with our IT team so that we can continue to improve our services. Thank you again for sharing your experience. We look forward to welcoming you back soon!Warm Regards,RolandGuest Experience Executive
by A verified traveler
Posted 20 Dec 2022 on Hotels
Comment from Hotel Management
7 Jan 2023 by Roland, Hotel Management
Dear tim,Thank you for choosing to stay with us. We have taken note of your review for they are valuable and essential for us to continuously improve our services. It is our hope to welcome you back in the near future. Warm Regards,RolandGuest Experience Executive
by A verified traveler
Posted 12 Dec 2021
Center of the city
by A verified traveler
Posted 11 Dec 2021
Very nice
by A verified traveler
poor service
Posted 10 Dec 2021 on Hotelsits a hotel for short time biz. not for proper stay
