Ratings based on 472 Verified Reviews
3.5 Room cleanliness
3.5 Service & staff
3.0 Room comfort
3.2 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 18 Apr 2024
Lavender MRT nearby and plenty of cheap dining options within walking distance
by A verified traveler
Posted 17 Apr 2024
by A verified traveler
Posted 14 Apr 2024
Comment from Hotel Management
21 Apr 2024 by Roland, Hotel Management
Dear Sarah,Thank you for your positive rating. We value your patronage and we look forward to welcome you back to enjoy the cosy and affordable accommodations which our hotel is known for.Warm Regards,RolandGuest Experience Executive
by A verified traveler
Posted 19 Mar 2024
All the staffs were very helpful and kind enough.
Comment from Hotel Management
24 Mar 2024 by Roland, Hotel Management
Dear ganga,Thank you for leaving compliments for our amazing hospitality team. We are pretty sure all our hotel staff enjoyed catering to your needs as much as you enjoyed your stay. Your kind compliments had been relayed to the Hotel Team and we look forward to welcoming you back soon!Warm Regards,RolandGuest Experience Executive
by A verified traveler
Posted 7 Feb 2024
Very convenient to MRT/subway, dining and waterfront trails
Comment from Hotel Management
12 Feb 2024 by Roland, Hotel Management
Dear Edmund,Thank you for leaving a five star review for ibis budget Imperial, and loving the great accessibility we provide for our guests with our convenient location! Our hotel location is indeed very popular with travellers for our close proximity to public transport, eateries and tourist attractions. We look forward to welcoming you back for another great stay with us!Warm Regards,RolandGuest Experience Executive
by A verified traveler
Posted 3 Jan 2024
It is convenient to stay at the hotel which is near lavender station.
Comment from Hotel Management
11 Jan 2024 by Roland, Hotel Management
Dear INABA,Thank you for leaving a five star review for ibis budget Imperial, and loving the great accessibility we provide for our guests with our convenient location! Our hotel is a short 5 minutes walk from Lavender MRT station and allows for easy access to city center and various tourist spots. We look forward to welcoming you back and experience our hospitality again!Warm Regards,RolandGuest Experience Executive
by A verified traveler
Posted 10 Dec 2023
Comment from Hotel Management
17 Dec 2023 by Roland, Hotel Management
Dear Richard,We hope we will have the opportunity to serve you again in the future and that you will enjoy the comfortable and affordable rooms that many of our returning guests have always enjoyed.Warm Regards,RolandGuest Experience Executive
by A verified traveler
Posted 16 Oct 2023
Good location.Convenient for the MRT system.
Noisy guests.Thin walls.
Comment from Hotel Management
22 Oct 2023 by Roland, Hotel Management
Dear Andrew,Thank you for complimenting our hotel's excellent location and great accessibility to public transport (5 mins walk to Lavender MRT station). In case of excessive noise from your neighbours, please approach our colleagues at the frontdesk, and they will make sure that your stay continues to be undisturbed and pleasant. We would love to have the opportunity to welcome you back again.Warm Regards,RolandGuest Experience Executive
by A verified traveler
Clean and handy
Posted 4 Oct 2023 on HotelsThe receptionist was really friendly even at late hours checking in about 10 guests all by himself. Clean, basic accommodation.
Comment from Hotel Management
8 Oct 2023 by Roland, Hotel Management
Dear Carolyn,The Hotel Team is humbled and grateful to receive your kind words for our hotel and wonderful team. Your positive comments meant a lot to us and the Hotel Team will continue to strive to provide this warm hospitality to all our guests. The Hotel Team looks forward to be of service to you again.Warm Regards,RolandGuest Experience Executive
by A verified traveler
Posted 30 Aug 2023 on Hotels
Comment from Hotel Management
3 Sep 2023 by Roland, Hotel Management
Dear Guest,The Hotel Team is delighted to receive your awesome rating! It is our great pleasure to have exceeded your expectations during your stay with us and we certainly look forward to welcoming you back soon!Warm Regards,RolandGuest Experience Executive
