Ratings based on 332 Verified Reviews
4.7 Room cleanliness
4.3 Service & staff
4.4 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 1 Jun 2024
Great place.
Comment from Hotel Management
3 Jun 2024 by Dusit Thani Laguna Singapore, Hotel Management
Dear Khun Ryan Dexter,Thank you for sharing your perfect rating. Should you require any assistance or have further feedback, please do not hesitate to contact us. We look forward to welcoming you back for another delightful stay.Graciously Yours,
by A verified traveler
Posted 16 May 2024
I arrived early from long , tired journey, and they let me check in early without charging more, it's really great help since I need space to rest ,relax and preparing for next long trip.
I definitely to go back to this hotel if I go to Singapore again
Comment from Hotel Management
17 May 2024 by Dusit Thani Laguna Singapore, Hotel Management
Dear Irma,Thank you for your wonderful review. We are delighted to hear that we could accommodate your early check-in request after your long journey, providing you the space to rest, relax, and prepare for your next trip.Your comfort and satisfaction are our top priorities, and we are thrilled to know that you had a positive experience with us. We look forward to welcoming you back to Dusit Thani Singapore on your next visit!Graciously Yours,Dusit Thani Laguna Singapore
by A verified traveler
Posted 7 May 2024
One night only but property was very nice and enjoyed the stay.
Only complaint was that reception staff did not explain the breakfast which was included in the booking and subsequently we missed the breakfast cutoff time the following morning. All other staff we very welcoming
Comment from Hotel Management
10 May 2024 by Dusit Thani Laguna Singapore, Hotel Management
Dear Scott,We are glad to hear that you enjoyed your stay with us overall and found our property to be very nice! However, we apologize for the oversight regarding the breakfast explanation from our reception colleague, which led to you missing the breakfast cutoff time. We understand the importance of clear communication, and we will address this issue with our team to ensure better service in the future. It is wonderful to hear that you found our other colleague welcoming, and we appreciate your feedback. Thank you for choosing to stay with us, and we hope to have the opportunity to welcome you back for a more seamless experience.Graciously yours,Dusit Thani Laguna Singapore
by A verified traveler
Posted 2 May 2024
Comment from Hotel Management
10 May 2024 by Dusit Thani Laguna Singapore, Hotel Management
Dear Jay,Thank you so much for taking the time to share your feedback. We are delighted to hear that you had an overall satisfying stay.Once again, thank you for choosing Dusit Thani Laguna Singapore. We hope to have the pleasure of welcoming you back for another enjoyable stay in the future.Graciously yours,Dusit Thani Laguna Singapore
by A verified traveler
Posted 1 May 2024
Love the pool, which was great for the little ones to play in the shallow area. Great view of the Golf course and also seeing all the different types of planes close up.
Comment from Hotel Management
10 May 2024 by Dusit Thani Laguna Singapore, Hotel Management
Dear Diana,We are thrilled to hear that you and your little ones enjoyed our pool, especially the shallow area for playing! It is wonderful that you appreciated the view of the golf course and the close-up sightings of different types of planes. Providing enjoyable experiences for our guests is our top priority, and we are glad we could make your stay memorable. Thank you for your kind words, and we look forward to welcoming you back for more fun-filled moments in the future!Graciously yours,Dusit Thani Laguna Singapore
by A verified traveler
Posted 30 Apr 2024
Comment from Hotel Management
26 May 2024 by Dusit Thani Laguna Singapore, Hotel Management
Dear ??,Thank you so much for taking the time to share your feedback. We are delighted to hear that you had an overall satisfying stay.Once again, thank you for choosing Dusit Thani Laguna Singapore. We hope to have the pleasure of welcoming you back for another enjoyable stay in the future.Graciously yours,Dusit Thani Laguna Singapore
by A verified traveler
Posted 29 Apr 2024
Property is gorgeous and staff are so friendly . Buffet was amazing and pools also . If you like golf this is the place for you . Only thing was the construction over the rd but if you’re facing the opposite way to the construction you should be fine . Beautiful place will visit again
Comment from Hotel Management
30 Apr 2024 by Dusit Thani Laguna Singapore, Hotel Management
Dear Vanessa,Thank you for your wonderful review. We are delighted to hear that you found our property gorgeous and our staff friendly. It is great to know that you enjoyed our amazing buffet and pools. For golf enthusiasts, our location is indeed perfect. We apologise for any inconvenience caused by the construction nearby, but we are glad it did not disrupt your overall experience. We look forward to welcoming you back soon.Graciously Yours,
by A verified traveler
Posted 27 Apr 2024
Nice hotel close to Changi Airport
Comment from Hotel Management
30 Apr 2024 by Dusit Thani Laguna Singapore, Hotel Management
Dear Richard,Thank you for your positive review. We are delighted to hear that you enjoyed your stay with us at Dusit Thani Laguna Singapore. Our proximity to Changi Airport is indeed convenient for travellers like yourself. Should your travels bring you back to Singapore, we would be honoured to welcome you again and provide you with another memorable experience.Graciously Yours,
by A verified traveler
Posted 23 Apr 2024
Pleasent and Very much satisfied with the cleanliness of the hotel, the size of the room, the helpfulness of the staff at the front desk and concierge ( Team Kumar, Ramesh and Nanda,all of them during our stay). The services provided are fantastic. It was really amazing experience.
Comment from Hotel Management
30 Apr 2024 by Dusit Thani Laguna Singapore, Hotel Management
Dear Rajesh,Thank you very much for your delightful review. We are thrilled to hear that you found our hotel pleasant and clean, enjoyed the spacious rooms, and appreciated the helpfulness of our front desk and concierge team, including Kumar, Ramesh, and Nanda. It is wonderful to know that you had a fantastic experience and that our services met your expectations. We hope to welcome you back soon for another amazing stay.Graciously Yours,
by A verified traveler
Posted 22 Apr 2024
The surroundinf area is more like a construction zone. Breakfast and amenities were nice but staff at rhe breakfast service were not very friendly. No assistance to find sitting dueinf busy morning for families.
Comment from Hotel Management
30 Apr 2024 by Dusit Thani Laguna Singapore, Hotel Management
Dear Dissirama, Thank you for taking the time to share your feedback. We are glad to hear that you enjoyed our breakfast and amenities. We apologise for any inconvenience caused by the construction in the surrounding area and the lack of friendliness from our breakfast staff. Your comments will be addressed with our team to ensure a better experience for our guests. If you choose to visit us again, please do not hesitate to let us know if there's anything we can do to enhance your stay.Graciously Yours,
