Ratings based on 373 Verified Reviews
4.7 Room cleanliness
4.4 Service & staff
4.5 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 27 May 2024
Good front desk and Bell services, close to Chinatown and dining
Comment from Hotel Management
28 May 2024 by Freida Ng, Hotel Management
Dear Yafen, Thank you for staying with us and providing us with a perfect rating and review on your recent stay at Capri by Fraser, China Square / Singapore. We are delighted to learn that your overall stay with us was excellent. Your feedback is incredibly valuable, and we truly appreciate you taking the time to share it.Your kind compliments for the Front Desk and Concierge team will definitely be shared and I am sure everyone will be happy to hear about your positive experience. Thank you again for choosing Capri by Fraser for your visit to Singapore. We would be delighted to welcome you back soon!In the meantime, please stay safe and well.Yours sincerely, Freida Ng Duty Manager
by A verified traveler
Posted 22 May 2024
Nice hotel with perfect location!
Comment from Hotel Management
23 May 2024 by Freida Ng, Hotel Management
Dear Vy, Thank you for staying with us and providing us with a perfect rating and review on your recent stay at Capri by Fraser, China Square / Singapore. We are delighted to learn that your overall stay with us was excellent. Your feedback is incredibly valuable, and we truly appreciate you taking the time to share it.Thank you again for choosing Capri by Fraser for your visit to Singapore. We would be delighted to welcome you back soon!In the meantime, please stay safe and well.Yours sincerely, Freida Ng Duty Manager
by A verified traveler
Posted 7 May 2024
The location is very good.
Comment from Hotel Management
7 May 2024 by Freida Ng, Hotel Management
Dear Tsai Ping, Thank you for staying with us and providing us with a great rating and review on your recent stay at Capri by Fraser, China Square / Singapore. We are delighted to learn that your overall stay with us was excellent. Your feedback is incredibly valuable, and we truly appreciate you taking the time to share it.Thank you again for choosing Capri by Fraser for your visit to Singapore. We would be delighted to welcome you back soon!In the meantime, please stay safe and well.Yours sincerely, Freida Ng Duty Manager
by A verified traveler
Posted 28 Apr 2024
Property was fine. Meal service was mediocre at best. Also, at 10 AM called guest services and requested taxi for 12:00. Was told that it would be taken care of. Went to lobby at 11:45, doorman said he never got a request…..bad parting memory
Comment from Hotel Management
28 Apr 2024 by Freida Ng, Hotel Management
Dear Richard,Thank you for staying with us and providing us with your valuable feedback and rating on your recent stay at Capri by Fraser, China Square / Singapore. Our sincere apologies for not being able to meet your stay expectation on your recent visit, especially on the departure experience. Rest assured that this is an isolated case and we have shared your feedback with the relevant department. We hope that your overall stay with us was still a pleasant one. We truly appreciate you sharing your feedback out of your valuable time. Thank you once again and we look forward to welcoming you back soon. Meanwhile, stay safe and well!Best Regards,Freida NgDuty Manager
by A verified traveler
Posted 26 Apr 2024
Close to China town, walk distance to food centres and marina bay
Comment from Hotel Management
27 Apr 2024 by Vickiy N Duty Manager, Hotel Management
Dear Ronghui,Thank you for your 5-star review. We are so glad you had an awesome stay with us.Every guest is important to us and will be working towards providing you with a better service and stay experience. We hope and look forward to seeing you soon. #seriouslysocialYours sincerelyVickiy NDuty Manager
by A verified traveler
Posted 5 Apr 2024
Comment from Hotel Management
6 Apr 2024 by Vickiy N Duty Manager, Hotel Management
Dear Hannah,Thank you for your 5-star review. We are so glad you had an awesome stay with us.Every guest is important to us and will be working towards providing you with a better service and stay experience. We surely hope and look forward to seeing you soon. #seriouslysocialYours sincerelyVickiy NDuty Manager
by A verified traveler
Posted 29 Mar 2024
Comment from Hotel Management
31 Mar 2024 by Vickiy N Duty Manager, Hotel Management
Dear Tak,Thank you for the review. We are glad you had enjoyed your stay and service rendered.Hoping to welcome you back real soon!Have a great week ahead! #SeriouslySocial.Yours sincerely,Vickiy NDuty Manager
by A verified traveler
Posted 26 Mar 2024
Comment from Hotel Management
29 Mar 2024 by Vickiy N Duty Manager, Hotel Management
Dear Mellony,Thank you for your generous scores and your review. We are so glad you had an awesome stay with us. Your positive comment will spur all of us on and push for even greater service!We hope to welcome you back soon. Stay safe and take care! #seriouslysocial Warm Regards,Vickiy NDuty Manager
by A verified traveler
Posted 23 Mar 2024
Great location, great hotel, awesome staff. Didn’t eat at the restaurant but very good hotel for the price.
Comment from Hotel Management
24 Mar 2024 by Vickiy N Duty Manager, Hotel Management
Dear Jason,Thank you for choosing Capri by Fraser as your preferred choice for your recent stay once again. We are extremely thrilled to know you had a wonderful stay with us.Every guest is important to us and will be working towards providing you with a better service and stay experience. We surely hope and look forward to seeing you soon. #seriouslysocialYours sincerelyVickiy NDuty Manager
by A verified traveler
Posted 16 Mar 2024
Comment from Hotel Management
23 Mar 2024 by Vickiy N Duty Manager, Hotel Management
Dear SAMUEL,Thank you for the awesome review and ratings. We are extremely happy to know you had a wonderful experience while staying with us. Every guest is important to us and will be working towards providing you with a better service and stay experience. We surely hope and look forward to seeing you soon. #seriouslysocial Yours sincerely Vickiy N Duty Manager
