Ratings based on 19 Verified Reviews
3.1 Room cleanliness
3.3 Service & staff
2.5 Room comfort
2.8 Hotel condition
Expedia Verified Reviews
by A verified traveler
Sports Hostel?, Hardly!
Posted 30 Oct 2023 on HotelsA weight bench a one set of dumbbells is not a gym.
I couldn’t vouch for access to the pool, because there was no one at reception during my checkin, checkout or stay. The signs say male showers are on each level but they are either on alternate levels. The showers are adequate but annoying that you have to exit the shower to turn them on. Suggestions, perhaps a shelf in the capsule to put charging devices on, and a towel. I thought towels were standard with ‘bedding supplied’ accommodation now!
by A verified traveler
Posted 5 Sep 2023 on Orbitz
Good location, but very noisy and busy room right on the main road. Air conditioner did not work well. Also there is no actual pool included in the Hostel Like the pictures suggest. The pool is about a three minute walk and if you are an international it is very hard to use because you need a Singapore phone number and access.
by A verified traveler
Posted 7 Jul 2023
by A verified traveler
Posted 11 Feb 2023
Great place in great location
by A verified traveler
Good for a low maintenance solo traveller
Posted 2 Jan 2023 on HotelsThe pictures from the booking reservation did not match our actual room. Our room was outdated, small for the 6 of us, the private bathroom sink drained into the middle of the bathroom, the air conditioning was not as powerful as it should have been, the fan & air conditioning were really dusty. We arrived early because our flight landed early, the reception was not available, the emergency numbers to reach someone didn’t work. The staff is very friendly when present. The overall hostel was okay, our particular room was not what we had expected based on the photos we saw in our booking. The showers were a little dirty, the water didn’t get very hot, but was good enough. Communal toilets are very good; sinks are slow to drain. The food places downstairs was VERY good. The location of the hostel is excellent! If the hostel has the room we stayed in renovated, with better sink drainage, a good quality air conditioner, and a clean fan, and also a little more hallway space, it would be great. There was also a lot of construction during the day, so hard to sleep, but this issue is not the hostel’s fault. The hostel offers laundry services so that was really helpful to us. Also the code feature to get in and out of the building was easy. Also the outlets are universal in the hostel. The Wi-Fi also worked well. It was our actual room that was the issue. Overall the hostel is okay if you’re single and need a place to crash; not really the best for family. (Towels = $2)
by A verified traveler
Posted 14 Dec 2022 on Hotels
by A verified traveler
Posted 13 Nov 2022 on Orbitz
No elevators, NOT clean at all and unsecured. There is only male restrooms on the 2nd floor meaning if your room is on the 2nd flr or if you are in the lounge/kitchen area you have to go to the 3rd floor to use the restroom. And only ladies' restroom on the 3rd floor so if you are male and have to use the bathroom in the middle of the night you have to go all the way down to the men's restroom on 2nd room. The back door next to the ladies restroom was not secure, it was wide open the entire time I was there. I will say most of the staff is nice and very accommodating tho. But I won't stay here again.
The pictures are a little misleading, it make it look like there is a lounge area, kitchen w/ dining area and gameroom as if they are all separate and they are all in ONE tiny space.
by A verified traveler
Posted 12 Nov 2022 on Orbitz
Everything is disaster..i walk a away after seeing the place and no one will guide u they just leave you the room key on the front desk..
by A verified traveler
Is false advertising not illegal in Singapore?
Posted 3 Sep 2022 on HotelsCons:
--It claims to have A/C but they turn it off in the rooms from 1100-1500 each day.
--It claims to have a pool but it's not affiliated with BEAT whatsoever.
--It claims to have a gym but it's just a treadmill and one set of weights with no A/C.
--It claims to be non-smoking but the designated smoking spot is on a staircase down the hall from the bedrooms and men's bathroom, so the cigarette smoke pours into the bathroom and even seeps under the door into your bed capsule.
--It claims to be "Singapore Clean," but it is not clean by any non-Singapore standard.
Pros:
--The service is great, I just think the owners don't care to invest their profits back into the hostel.
--The capsule beds are comfortable, but all my clothes smelled like cigarettes after staying there for 3 weeks.
--The community is decent, and I made some good friends.
by A verified traveler from SYDNEY Australia
Posted 7 Dec 2019
I like the old Arcade game. Please take out the swimming pool photo in Expedia because u don’t have a swimming pool very misleading. Watch out for the long hair cleaner he thinks his the owner he will tell u off all the time. Watch out the lady with the glasses at reception any favour u ask u will be decline so many excuses. They have 3 hour no air conditioning off time therefore ur sleep will be cut by 3 hours lol plus the black fun in rm 303 doesn’t work lol
No mens toilet in the 3rd floor therefore if u need to pee u need to excersice up and down the stairs plus no lift u need to carry your heavy luggage 3 flours up lol. Terrible place ever. Enjoy la
Comment from Hotel Management
13 Dec 2019 by BEAT. Sports Hostel, Hotel Management
Dear Danny,
Thank you for your feedback. We'd like to address the points that you brought up in your review.
We apologise for the picture of the pool being misleading, it is a public pool as described in the channel website and the management will keep this in review.
Our cleaner told you off because you were caught constantly banging the lids of the toilet seats in a manner that would have caused damage to them. You did this several times until our cleaner had no choice but to step in to remind you to be gentler.
The staff at the reception declined your request to book a shuttle when you approached the counter after 10:00pm. This is the time the reception is already closed as explained in the guest registration form you signed at check in. Furthermore, shuttle buses have to be booked at least one day in advance.
We're sorry you felt that your sleep was compromised for three hours. Do take note that that the aircon is switched on the entire day except for the three hours you mentioned. Therefore, it is fair to say that the aircon is switched on from 2pm all the way to 11am the next day.
We're looking into the state of the fan, thank you for pointing this out.
We're also sorry you felt it inconvenient to go up and down the stairs to use the bathroom, however, this is simply the design of the building and regret that you experienced this inconvenience.
Certainly we will continue to try and make the hostel a comfortable place to stay for future travellers and ensure that they do indeed enjoy their stay with us.
Best of luck for you upcoming travels.
