Ratings based on 42 Verified Reviews

3.6 out of 5
74% of guests recommend
3.8 Room cleanliness
3.6 Service & staff
3.7 Room comfort
3.7 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

Posted 10 Feb 2023 on Hotels
Comment from Hotel Management
19 Feb 2023 by Regard, Hotel Management
Thank you for giving a good review ,hope to see you again
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 16 Jan 2020 on Hotels
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 10 Feb 2019 on Hotels
3 out of 5
by A verified traveler

Posted 23 Jan 2019 on Hotels
Inside the hotel is fine. Outside is one huge construction zone, all over Sihanoukville, for that matter.
1 out of 5
Recommended
for Personal Event
by A verified traveler

Worst housekeeping award, just FILTHY.

Posted 27 Mar 2018 on Hotels
The housekeeping team consisted of an older woman, a younger woman, both hard workers and polite; then there was a middle aged housekeeper that was incredibly rude and obnoxious. Beginning in the morning you could hear her yell and rant non-stop in the hallways. After days and days without sheet change outs on the bed I made the polite request for new linens; at first she downright refused and then went into a fit of yelling and violently stripped the bed. Mattress pad was filthy with heavy brown stains. The cheap foam mattress was ditched out and missing its fabric cover in places with exposed raw foam. The bottom sheet was worn out and popped off the mattress continously. The duvet/comforter cover was so filthy and MUSTY that the room filled with dust when it was taken off the bed! The pillows were also incredibly MUSTY, just total lumps, way beyond their useful life. The Golden Star was the epitomy of discomfort, filth, dust, and HATEFUL, insane service from the one housekeeper. Avoid this place by all means.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted 23 Mar 2018
Very good compare to the price. I would stay again if I go there.
4 out of 5
Recommended
for Personal Event
by A verified traveler

Friendly staff

Posted 22 Mar 2018 on Hotels
Great clean place easy check in and I was early but no problem way better then most hotels for same price clean clean just not that close beach but tuk tuk cheap ride most places
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 7 Mar 2018 on Hotels
4 out of 5
Recommended
for Getaway With Friends
by A verified traveler

It was ok

Posted 24 Feb 2018 on Hotels
The hotel is located near the ferry terminal, where boats to koh rong island, koh rong sanloem island, coconut island depart. The neighborhood was quiet. Checking in was quick. There appeared to be dirt or blood stain on the bed sheets.
4 out of 5
Recommended
for Everyone
by A verified traveler from Cambodia

Very nice hotel a few blocks from the main road

Posted 20 Feb 2018
Pros: Clean spacious and comfortable room.
Location: Lovely quiet street, but close enough for an easy walk to Golden Lions.
Staff were pleasant, and the room and hotel were very clean and tidy. There was only a ten minute walk to Golden Lions, and there were always tuk tuks waiting outside the hotel for people who did not want to walk. Our room was spacious and co&ortable.