Ratings based on 79 Verified Reviews
4.3 Room cleanliness
4.2 Service & staff
4.0 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 5 Jun 2024
Excellent
Comment from Hotel Management
10 Jun 2024 by Andreea Firicescu, Sales Coordinator , Hotel Management
Dear Ms. Andreea Lavinia,Thank you for your recent visit to us and for your review. We are glad that you had a pleasant stay and look forward to welcoming you in the future.Kind regards,
by A verified traveler
Posted 25 May 2024
by A verified traveler
Posted 18 May 2024
Liked that it’s close to the pedestrian street but did not like the staff’s attitude specially in the restaurant & bar
Comment from Hotel Management
22 May 2024 by Mihaela Ciucă - Sales Executive, Hotel Management
Dear Guest, Thank you for choosing our location for your stay in Sibiu and for taking the time to share your feedback, as it is a great tool to improve our services. We are happy that you appreciated our location.Regarding your mention about the staff, we have taken the necessary steps to ensure that the whole team knows and correctly applies effective guest relations and to avoid such unpleasant situations in the future. We assure you that we are putting all our efforts in the direction of professional training and trying to educate the new generation to ensure continued good experiences in hotels.Even if we do not always manage to meet all the requirements of our guests, we certainly want to be better. We hope you will come back to us.Best regards,
by A verified traveler from Bloomingdale
Posted 26 Apr 2024
Comment from Hotel Management
22 May 2024 by Mihaela Ciucă - Sales Executive, Hotel Management
Dear Guest,Thank you for your recent visit to us and for your review. We are glad that you had a pleasant stay and look forward to welcoming you in the future.All the best,
by A verified traveler
Posted 2 Feb 2024 on Hotels
by A verified traveler
Place to stay
Posted 28 Dec 2023 on Hotelsby A verified traveler from Constanta
Posted 1 Dec 2023
old and stained towels, insufficient parking
by A verified traveler
Posted 12 Oct 2023 on Hotels
Comment from Hotel Management
13 Oct 2023 by Mihaela Ciucă - Sales Executive, Hotel Management
Dear Guest,Thank you for choosing us and for taking the time to share your feedback.We are happy that our location and facilities have met your expectations.Looking forward to welcoming you again!
by A verified traveler
Posted 6 Oct 2023 on Orbitz
This place is definitely one I would stay at again!
Comment from Hotel Management
16 Oct 2023 by Mihaela Ciucă - Sales Executive, Hotel Management
Dear Guest,We are really happy that our location and facilities have met your expectations. Thank you for taking the time to share your feedback with us and we hope to see you soon again.All the best from Sibiu!
by A verified traveler
Posted 27 Sep 2023
We had a great stay at this hotel. The check-in and check-out experience was smooth. There was plenty of parking space. My room had plenty of space, and had a nice view over the city. The amenities in the room were great, only thing missing was the minibar. There is also a bar at the ground floor where we watched some football in the late evening. From the hotel you can easily walk to the Sibiu town square. Breakfast was also good. I can recommend this hotel, good price quality ratio.
Comment from Hotel Management
2 Oct 2023 by Mihaela Ciucă - Sales Executive, Hotel Management
Dear Mr. Johannes,It is always a pleasure to receive such a great rating from our guests!We are really happy that our location and facilities have met your expectations. Thank you for taking the time to share your feedback with us and we hope to see you soon again.All the best from Sibiu!
