Ratings based on 1,406 Verified Reviews
They paid and stayed. We double-checked.
4.7 Room cleanliness
4.5 Service & staff
4.6 Room comfort
4.6 Hotel condition
They paid and stayed.
for Everyoneby A verified travelerfrom Milwaukee, WI
Great location near Shinjuku stationPosted 03 25, 15
Pros: Very convenient location, our room was spacious, quiet, very clean and a comfortable setting. A very good value for our money.
Location: Golden Gai neighborhood and other great dining choices all price levels, great variety of shopping, very close to Shinjuku train station.
We stayed here on the recommendation of a Japanese friend. This is a wonderful hotel. The location is wonderful. So close to the train station, shopping, dining, and the beautiful Shinjuku Gyoen National Garden. Our room had a view of this park and was a very relaxing sight. I felt it was a wonderful stay, we stayed for 6 nights and felt so comfortable. I don't speak any Japanese but the staff was able to help us with any questions. I will stay here again when I return to Tokyo.
for Couplesby A verified travelerfrom Bermuda
Good location, super view, great place to stay.Posted 03 23, 15
We stayed in a double room with a panoramic view and it was nice, really nice. The room was super clean and modern and larger than most other rooms we have stayed in within Tokyo. The hotel is clean and modern. The location is excellant with easy access to the metro and JR lines and the heart of Shinjuku and Kabukicho. The only slight negative is that there is no room service and there are very few vending machines within the hotel to compensate; also the one on our floor was short of contents. Not exactly a major problem but an inconvenience...
for Everyoneby A verified traveler
Nice hotel.Posted 03 22, 15
Location is good for shopping and sightseeing. I highly recommend this hotel.
for Everyoneby A verified traveler
Posted 03 19, 15
Convenient location, very near train station and takashimaya shopping mall. There are lots of great eating places nearby too. The rooms had great views over the city, and were very spacious for Tokyo standards! Would definitely stay there again!
for Everyoneby A verified travelerfrom maui
Great locationPosted 03 15, 15
Pros: Great location.
Cons: I wish they had room service; however, the restaurant had a great breakfast buffet.
Location: Shin juju station is so close. Easy to get to the airport and around town
The hotel was newly remodeled. the hotel is very clean and modern.
for Everyoneby A verified travelerfrom New York
Posted 03 14, 15
Nice hotel which is close to JR station. The only thing is that is not big sign on the entrance of the building showing this is the hotel and its lobby is on 20th floor instead of ground floor. It takes me a while to figure put this is the correct building and the exact floor for the check in lobby.
for Everyoneby A verified travelerfrom Vancouver
Great location. Central to shopping and dining.Posted 03 8, 15
Pros: The central location. Walking distance to shops and restaurants.
We took the Airport Limo Bus from Narita Airport and the bus dropped us off in front of the hotel. Very convenient. The rooms were cozy and clean. We stayed 2 nights and had a lovely stay.
for Couplesby A verified traveler
Posted 03 4, 15
Great location for travelling and easy access to the metro and JR lines. The hotel is clean and well maintained. Staff were helpful. Food at the hotel is expensive, but there are tons of options just outside. This is great shopping area.
for Everyoneby A verified travelerfrom Brisbane
Beautiful hotel, excellent location.Posted 02 23, 15
Was so great to be situated right in the heart of Shinjuku city, and a 2-3 minute walk from the train station. The hotel was fantastic, with breathtaking views of the city and a spacious room with a great bathroom. So many restaurants both in the hotel building and nearby, and the staff were very helpful - even lending us an adaptor as we forgot one, and helping us organising airport transport.
for Everyoneby A verified travelerfrom brisbane, Aust
Great option for mid priced hotel in shinjukuPosted 02 12, 15
Pros: Modern hotel, great location easily accessible with suitcases from Shinjuku station, amazing views & helpful staff.
Stayed here 4 nights in early February. Great base for exploring Tokyo, especially the west side of the city, but only 25 minutes to Ueno on the yamonote line.