Ratings based on 481 Verified Reviews
4.3 Room cleanliness
4.3 Service & staff
4.3 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 26 May 2024
Fantastic staff
by A verified traveler
Posted 11 May 2024
Very close to city centre and convenient for the whole area.
by A verified traveler
Posted 28 Apr 2024
by A verified traveler
Posted 23 Apr 2024
Staff lovely.
by A verified traveler
Posted 14 Mar 2024
The motel was comfortable with good amenities, however decore rather oudated.
Comment from Hotel Management
31 Mar 2024 by allana, Hotel Management
we hope next time we see you we will have some new decor
by A verified traveler
Posted 5 Mar 2024
There was something growing in microwave. The staff sang loudly and so off key it hurt .
The bathroom was dangerous. Curtains stained never been cleaned mould I showers . Even the cockroach moved out of there it was that bad .smoke detector rang at night from 1 am.
Hell might have nicer apartments
Comment from Hotel Management
5 Mar 2024 by manager, Hotel Management
Sir, you were here for 3 days and not once did you come and tell us about the smoke alarm or about the microwave and as for the girl that was singing loud and out of tune has a disability plus anxiety and that is how she copes when things get to much for her.how was the bathroom dangerous? we don't know about things if guests don't come and tell us instead would rather put it here
by A verified traveler
Probably will not book there again
Posted 3 Mar 2024 on HotelsQuite disappointed, booked this one as we had stayed there before and had a reasonable room. The pool had been lovely. This time the room was old and the pool out of order and we did not know when we booked.
Comment from Hotel Management
10 Apr 2024 by manager, Hotel Management
the pool was closed when you arrived as we had not long put the salt and chemicals in it and they needed to have a chance to go through the pool before it could be cleaned and was ready later in the afternoon to swim in.
by A verified traveler
Posted 29 Feb 2024 on Wotif
Comment from Hotel Management
1 Mar 2024 by Allana, Hotel Management
Thank you so much I hope you enjoyed your stay and lets hope to us meeting again your next time in Shepparton
by A verified traveler
Posted 25 Feb 2024 on Wotif
We enjoyed our stay
Comment from Hotel Management
25 Feb 2024 by Allana, Hotel Management
Hi NicoleWe are so happy that you and your family enjoyed your stay we hope to see you again for your next getaway
by A verified traveler
Posted 19 Feb 2024 on Wotif
looking a bit tired
Comment from Hotel Management
20 Feb 2024 by Allana, Hotel Management
thank you for staying with us
