Ratings based on 412 Verified Reviews
3.8 Room cleanliness
3.8 Service & staff
3.8 Room comfort
3.7 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 2 Jun 2024
Near the station and shopping mall
Comment from Hotel Management
13 Jun 2024 by Tracy Wang, Hotel Management
Dear guest,thank you for staying with us,we look forward to see you again.Best regards!
by A verified traveler
Posted 10 May 2024
Comment from Hotel Management
13 Jun 2024 by Tracy Wang, Hotel Management
Dear guest,thank you for staying with us,we look forward to see you again.Best regards!
by A verified traveler from Richmond
Posted 4 Apr 2024
good services
Comment from Hotel Management
7 Apr 2024 by Tracy Wang, Hotel Management
Dear Guest, Thank you for choosing Kaili Hotel and sharing with us your experience. We are glad to hear that you were satisfied with your stay and enjoyed the hotel.We look forward to seeing you !Best regards!
by A verified traveler
Posted 28 Mar 2024
Good location if you wanted to go shopping. If not the metro is about a 5 minute walk. There is a restaurant across the street that closes quite late for those who like eating later in the night. What I didn't like about the hotel was that the hallway on our floor had an unpleasant smell, the windows in the room are tinted green, and the shower sometimes goes colder for a few seconds but for the price I can't complain too much.
Comment from Hotel Management
29 Apr 2024 by Tracy Wang, Hotel Management
Dear guest,thank you for staying with us and sharing with us your experience. We look forward to seeing you !Best regards!
by A verified traveler
Posted 11 Mar 2024 on Hotels
Comment from Hotel Management
1 Apr 2024 by Tracy Wang, Hotel Management
尊敬的贵宾，您好！非常感谢您下榻深圳凯利宾馆！家，是避风的港湾，是温馨的小窝，是温暖身心的一隅。有爱才是家，酒店一直希望会用自己的暖心和贴心，成为您心中的那个家外之家，期盼您的下次回家。祝生活愉快
by A verified traveler from Arcadia
Posted 5 Mar 2024
Good!
Comment from Hotel Management
8 Mar 2024 by Tracy Wang, Hotel Management
亲爱的贵宾，非常感谢您选择入住深圳凯利宾馆并留下宝贵的点评。深圳凯利宾馆地处罗湖区黄金商贸枢纽地带，置身于罗湖火车站商圈、国贸商圈、东门商圈、万象城商圈的中心，与金光华广场、国贸商业大厦、罗湖口岸、东门步行街比邻相望，交通四通八达，出行吃饭、逛街购物都很方便。我们期待您在不久的将来再次光临我们酒店，祝您一切顺心如意！
by A verified traveler
Posted 22 Sep 2023
Staff was excellent and helpful with answering all of our questions. This hotel is close to a train station and is 1 station away from Luohu shopping center. Unfortunately during our stay this train station was closed for maintenance. Cost for taxi to Luohu train station was around 10-20 RMB. Many restaurants and convenient stores in walking distance.
Comment from Hotel Management
25 Sep 2023 by Tracy Wang, Hotel Management
Dear Guest, Thank you for choosing Kaili Hotel and sharing with us your experience. We are glad to hear that you were satisfied with your stay and enjoyed the hotel.We look forward to seeing you !Best regards!
by A verified traveler
Peter loved the Kai Li Hotel!
Posted 27 Jul 2023 on HotelsThe hotel room was amazing. We had a king bed in a large and quite room. The hotel is right next to Guomao metro station which is connected to a large mall.
There are abundant food choices everywhere around this hotel.
The room, the hotel and the location exceeded my expectations!
Comment from Hotel Management
28 Jul 2023 by Tracy Wang, Hotel Management
Dear Guest, Thank you for choosing Kaili Hotel and sharing with us your experience. We are glad to hear that you were satisfied with your stay and enjoyed the hotel.We look forward to seeing you !Best regards!
by A verified traveler
Good experience, bit old fixtures
Posted 18 Apr 2023 on HotelsComment from Hotel Management
20 Apr 2023 by Tracy Wang, Hotel Management
Dear guest,thank you for staying with us,we hope to see you soon.Best regards.
by A verified traveler from Singapore
Posted 10 Nov 2019
Location is good and near to mtr and shopping centre
Comment from Hotel Management
11 Nov 2019 by Tracy Wang, Hotel Management
Dear guest,thank you for your comments,we look forward to serving you again.Best regards.
