Ratings based on 16 Verified Reviews
4.9 Room cleanliness
4.6 Service & staff
4.8 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 23 Dec 2023
Staff were helpful. Breakfast was good. Rooms were clean and nice
Comment from Hotel Management
24 Jan 2024 by Hyatt Regency Shenzhen Yantian, Hotel Management
Dear guest，we are very grateful for your sincere comments. It is our honor to spend this pleasant time with your stay. We are also excited to learn of your satisfaction with our associate who has impressed you. We will continue to bring the authentic and warm service to our guests as we always did. We look forward to welcoming your next visit.Wish you all the best!
by A verified traveler
Posted 24 Oct 2023
Your representative Louis，小罗, was very helpful and provided the best service
Comment from Hotel Management
26 Dec 2023 by Hyatt Regency Shenzhen Yantian, Hotel Management
Dear guest，we are very grateful for your sincere comments. It is our honor to spend this pleasant time with your stay. We are also excited to learn of your satisfaction with our associate who has impressed you. We will continue to bring the authentic and warm service to our guests as we always did. We look forward to welcoming your next visit.Wish you all the best!Hyatt Regency Shenzhen Yantian
by A verified traveler
Posted 18 Jul 2023 on Hotels
by A verified traveler
Posted 25 Nov 2019 on Orbitz
no coffee maker in room, shower drain clogged, front desk having hard time understand English. Breakfast restraunt is over-crouded and understaffed as hotel sells lots of buffet tickets to non-hotel guests. I was shocked this is a hyatt property open just couple months.
Comment from Hotel Management
25 Nov 2019 by Hyatt Regency Shenzhen Yantian, Hotel Management
Dear Guest,
Thank you for choosing Hyatt Regency Shenzhen Yantian, and we truly apologize for any inconvenience caused during your stay. Accordingly, hotel has reviewed all the problems as you mentioned and positive adjustment will be carried out. Also, we sincerely invite you to contact us via hotel public email shenzhenyantian.regency@hyatt.com for further advices. After all, thank you again for joining us and look forward to your next visit!
by A verified traveler
Posted 21 Dec 2023
by A verified traveler
Posted 21 Dec 2023
雲上酒店，景觀一流，今次upgrade大房更舒服。
Comment from Hotel Management
26 Dec 2023 by 深圳盐田凯悦酒店, Hotel Management
尊敬的宾客：非常高兴得知您对酒店的各项服务及设施感到满意，并在此度过了一段美好的时光。您的每一个赞许对于我们都非常重要。酒店位于拥有“日出沙头，月悬海角”美景的沙头角，31楼空中大堂及粤书吧，既是最佳观日出/日落点，也是不可多得的云端观山悦海居停之地。酒店客房均位于35层高空以上，在客房内即可欣赏绮丽的山海景致，可在云端之上感受绝美的深蓝碧波和青翠山峦。我们会不断努力，为您提供温馨舒适的服务和体验。期待您的再次光临。致以最诚挚的问候！深圳盐田凯悦酒店
by A verified traveler
一切都好
Posted 17 Dec 2023 on Hotels好地方，舒服。雖然山景房，都望到海，見到HK沙頭角，漂亮。早餐很多選擇。
Comment from Hotel Management
26 Dec 2023 by 深圳盐田凯悦酒店, Hotel Management
尊敬的宾客：非常高兴得知您对酒店的各项服务及设施感到满意，并在此度过了一段美好的时光。您的每一个赞许对于我们都非常重要。酒店位于拥有“日出沙头，月悬海角”美景的沙头角，31楼空中大堂及粤书吧，既是最佳观日出/日落点，也是不可多得的云端观山悦海居停之地。酒店客房均位于35层高空以上，在客房内即可欣赏绮丽的山海景致，可在云端之上感受绝美的深蓝碧波和青翠山峦。我们会不断努力，为您提供温馨舒适的服务和体验。期待您的再次光临。致以最诚挚的问候！深圳盐田凯悦酒店
by A verified traveler
Posted 16 Dec 2023 on Hotels
很好的體驗，太棒了
Comment from Hotel Management
26 Dec 2023 by 深圳盐田凯悦酒店, Hotel Management
尊敬的宾客：非常高兴得知您对酒店的各项服务及设施感到满意，并在此度过了一段美好的时光。您的每一个赞许对于我们都非常重要。我们会不断努力，为您提供温馨舒适的服务和体验，期待您的再次光临。致以最诚挚的问候！深圳盐田凯悦酒店
by A verified traveler
Posted 20 Oct 2023 on Hotels
by A verified traveler
Posted 5 Aug 2023 on Hotels
