Ratings based on 391 Verified Reviews
4.6 Room cleanliness
4.5 Service & staff
4.7 Room comfort
4.7 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 11 May 2024
Coming from Canada, I found this hotel to be absolutely perfect. The suite was incredibly spacious, among the most I've ever experienced. The staff greeted me warmly and were exceptionally friendly. Having a washer/dryer in the suite was incredibly convenient. And the morning breakfast buffet, included in the stay, was both amazing and extensive. I would unquestionably choose to stay here again in the future.
Comment from Hotel Management
13 May 2024 by Shailene, Hotel Management
Dear guest, thank you for choosing Fraser Suites Shenzhen. And thank you for taking the time to share your valuable feedback with us. We are delighted to know that you enjoyed your stay with us . It is an honor for our employees and services to meet your needs and expectations. We sincerely look forward to welcoming you back again soon. Best regards.
by A verified traveler
Posted 17 Feb 2024
Great location. Spacious, clean and very comfortable rooms. Quick and easy check-in and check- out.
Comment from Hotel Management
26 Feb 2024 by Shailene, Hotel Management
Dear guest, Thank you for taking the time to share your valuable feedback with us. We are delighted to know that you enjoyed your stay with us and that our facilities made your stay experience more memorable. We will continue to strive in delivering quality services, allowing our guests to indulge in the best they deserve. Hoping to see you again soon. Thank you !
by A verified traveler
Posted 28 Dec 2023
Spacious room and good service.
Good environment around and convenient for travelling.
Comment from Hotel Management
3 Jan 2024 by Shailene, Hotel Management
Dear guest, thank you for choosing Fraser Suites Shenzhen. And thank you for taking the time to share your valuable feedback with us. We are delighted to know that you enjoyed your stay with us . It is an honor for our employees and services to meet your needs and expectations. We sincerely look forward to welcoming you back again soon. Best regards.
by A verified traveler
Posted 11 Dec 2023
In a good and convenient area.
Comment from Hotel Management
18 Dec 2023 by Shailene, Hotel Management
Dear guest, Thank you for taking the time to share your valuable feedback with us. We are delighted to know that you enjoyed your stay with us ,We will continue to strive in delivering quality services, allowing our guests to indulge in the best they deserve. Hoping to see you again soon. Thank you !
by A verified traveler
Posted 9 Dec 2023
A great experience overall
Comment from Hotel Management
11 Dec 2023 by Shailene, Hotel Management
Dear guest, thank you for choosing Fraser Suites Shenzhen. And thank you for taking the time to share your valuable feedback with us. We are delighted to know that you enjoyed your stay with us ,We sincerely look forward to welcoming you back again soon. Best regards.
by A verified traveler
Posted 3 Dec 2023 on Hotels
just great, staff are great, service great and the stay is great thank you for making my stay brill
Comment from Hotel Management
8 Dec 2023 by Shailene, Hotel Management
Dear guest, Thank you for taking the time to share your valuable feedback with us. We are delighted to know that you enjoyed your stay with us , We will continue to strive in delivering quality services, allowing our guests to indulge in the best they deserve. Hoping to see you again soon. Thank you !
by A verified traveler
Posted 24 Nov 2023
Comment from Hotel Management
18 Dec 2023 by Shailene, Hotel Management
Dear guest, Thank you for taking the time to share your valuable feedback with us. We are delighted to know that you enjoyed your stay with us ,We will continue to strive in delivering quality services, allowing our guests to indulge in the best they deserve. Hoping to see you again soon. Thank you !
by A verified traveler
Posted 2 Nov 2023
9/10 fantastic.
Comment from Hotel Management
10 Nov 2023 by Shailene, Hotel Management
Dear guest, Thank you for taking the time to share your valuable feedback with us. We are delighted to know that you enjoyed your stay with us .We will continue to strive in delivering quality services, allowing our guests to indulge in the best they deserve. Hoping to see you again soon. Thank you !
by A verified traveler
prefect stay
Posted 12 Sep 2023 on Hotelsgood location......just fab
Comment from Hotel Management
18 Sep 2023 by Shailene, Hotel Management
Dear guest, Thank you for taking the time to share your valuable feedback with us. We are delighted to know that you enjoyed your stay with us and that our facilities made your stay experience more memorable. We will continue to strive in delivering quality services, allowing our guests to indulge in the best they deserve. Hoping to see you again soon. Thank you !
by A verified traveler
Posted 20 Aug 2023
Convenient place and rooms are good.
Comment from Hotel Management
21 Aug 2023 by Shailene, Hotel Management
Dear guest, Thank you for taking the time to share your valuable feedback with us. We are delighted to know that you enjoyed your stay with us and that our facilities made your stay experience more memorable. We will continue to strive in delivering quality services, allowing our guests to indulge in the best they deserve. Hoping to see you again soon. Thank you !
