Ratings based on 686 Verified Reviews
3.8 Room cleanliness
4.0 Service & staff
3.8 Room comfort
3.4 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 1 May 2024
Convenient
by A verified traveler
Posted 22 Apr 2024
Lots of transient people in and out of rooms..
Noisy in courtyard
by A verified traveler
Posted 21 Apr 2024
WiFi didn’t work entire time I was there.
by A verified traveler
Posted 21 Apr 2024
Common areas were not clean. Only one elevator worked. Locks on stairwells did not lock. Long walk to elevator after realizing locks on stairways did not work. Breakfast area could be stocked better especially at 6:30 am.
Bell at front desk did not work, why have it?
Bed was comfortable, room clean hotel is outdated but it is a huge property that could be even better.
by A verified traveler
Posted 20 Apr 2024
by A verified traveler
Posted 17 Apr 2024
by A verified traveler
Posted 13 Apr 2024
We had a ground floor room with an interior and exterior door. It was actually quite convenient. Room and facilities are about what you'd expect for the price.
Staff were ok. Our towels weren't removed from the room which I didn't expect them to be. Requested them at front desk and was told I'd have to bring all the wet towels to the desk to get clean ones. I've never had to do that in my life! Brought a huge load of wet towels and washcloths to front desk and was told to drop them back in the staff area. Then the employee argued with me about how many I just dropped (seriously said, "That doesn't look like 4 towels, I'll give you 3") and would only give me 3 clean ones (we had 4 people in the room). He then proceeded to leave the hotel and when I chased him out he said he dropped them on the other side of the desk and didn't tell me. The whole interaction was just so strange. I get people steal hotel towels but he just watched all 4 of us walk to our room (after rekeying our key cards that quit working) and clearly I had dropped soaking wet towels back on their floor. I'll laugh about it someday. You get what you pay for.
by A verified traveler
Posted 5 Apr 2024
Terrible
by A verified traveler
Posted 22 Mar 2024
Dated and not maintained. It restated at this property previously and was impressed. This time I wasn’t fortunate to get a ground floor room. Seems all the attention stopped on the first floor.
by A verified traveler
Posted 25 Feb 2024
This was a pleasant stay for the children and i. Staff was so nice and very helpful.
