Ratings based on 615 Verified Reviews
4.4 Room cleanliness
4.2 Service & staff
4.3 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 26 May 2024
The shuttle to and from airport.
The breakfast.
Room clean very good
Comment from Hotel Management
28 May 2024 by ping, Hotel Management
Dear guests, thank you very much for your praise of our hotel, at the same time, we are also very pleased that you have spent a good time in our hotel, look forward to you will choose the Shanghai-DECO Hotel again!
by A verified traveler
Posted 22 May 2024
I especially appreciate employee 223, 225, and 245 for their hard work on making this hotel a comfortable place to stay.
Comment from Hotel Management
25 May 2024 by 蒋, Hotel Management
Dear guest, thank you very much for your positive feedback on our hotel. We will continue to strive to live up to your praise. Thank you again for your affirmation of the hotel. Looking forward to visiting again and wishing you a pleasant journey!
by A verified traveler
Posted 19 May 2024
Comment from Hotel Management
22 May 2024 by S, Hotel Management
Dear guest, thank you very much for your positive feedback on our hotel. We will continue to strive to live up to your praise. Thank you again for your affirmation of the hotel. Looking forward to visiting again and wishing you a pleasant journey!
by A verified traveler
Posted 14 May 2024
breakfast is great
Comment from Hotel Management
17 May 2024 by S, Hotel Management
Dear guest, thank you very much for your positive feedback on our hotel. We will continue to strive to live up to your praise. Thank you again for your affirmation of the hotel. Looking forward to visiting again and wishing you a pleasant journey!
by A verified traveler
Posted 12 May 2024
I enjoyed my stay at this hotel! I particularly hope to highlight the hard work of employees 218, 233, and 245 for making Shanghai-DECO a great place to stay!
Comment from Hotel Management
17 May 2024 by S, Hotel Management
Dear guest, thank you very much for your positive feedback on our hotel. We will continue to strive to live up to your praise. Thank you again for your affirmation of the hotel. Looking forward to visiting again and wishing you a pleasant journey!
by A verified traveler
Posted 12 May 2024
It was convenient for the airport and an easy ride into Shanghai via taxi
Comment from Hotel Management
22 May 2024 by S, Hotel Management
Dear guest, thank you very much for your positive feedback on our hotel. We will continue to strive to live up to your praise. Thank you again for your affirmation of the hotel. Looking forward to visiting again and wishing you a pleasant journey!
by A verified traveler
Posted 12 May 2024
The young men working at the entrance door were great and much easier to deal with during my stay. They were very helpful and knowledgeable and very pleasant. The people at the check-in desk were less friendly, maybe because of our language barrier. The airport shuttle was very good and convenient. I was disappointed that there was nowhere near the hotel where could shop.
Comment from Hotel Management
17 May 2024 by S, Hotel Management
Dear guest, thank you very much for your positive feedback on our hotel. We will continue to strive to live up to your praise. Thank you again for your affirmation of the hotel. Looking forward to visiting again and wishing you a pleasant journey!
by A verified traveler
Posted 11 May 2024
The fact that it was so near the airport was certainly a plus.
Comment from Hotel Management
17 May 2024 by S, Hotel Management
Dear guest, thank you very much for your positive feedback on our hotel. We will continue to strive to live up to your praise. Thank you again for your affirmation of the hotel. Looking forward to visiting again and wishing you a pleasant journey!
by A verified traveler
Posted 10 May 2024
False in providing shuttle to and from Airport. You can't falsify even if you have in the lobby a schedule that really is not accurate. The staff for the most part can't speak english so forget getting a clear answer.
Comment from Hotel Management
17 May 2024 by S, Hotel Management
Dear guest, the hotel shuttle bus has been operating normally since its opening, and there has never been any fraudulent behavior. We are not sure if there was any misunderstanding or if we did not understand the running time of our shuttle bus. We have been working hard to learn English, just like foreign guests who do not speak Chinese. We hope you can understand and wish you a pleasant work!
by A verified traveler
Posted 9 May 2024
The staff offered excellent service and ensure a wonderful experience of my parents.
Comment from Hotel Management
17 May 2024 by S, Hotel Management
Dear guest, thank you very much for your positive feedback on our hotel. We will continue to strive to live up to your praise. Thank you again for your affirmation of the hotel. Looking forward to visiting again and wishing you a pleasant journey!
