Ratings based on 174 Verified Reviews

4.6 out of 5
94% of guests recommend
4.7 Room cleanliness
4.6 Service & staff
4.7 Room comfort
4.7 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

Posted 18 Feb 2024
Very good buffet and all the stuff are friendly.
Comment from Hotel Management
20 Feb 2024 by Renaissance Shanghai Caohejing Hotel, Hotel Management
Dear Valued Guest, Thank you very much for taking the time to share your feedback regarding your recent stay here at the Renaissance Shanghai Caohejing Hotel. We are most delighted to hear that you are satisfied with your stay at our hotel. Everything we do is aimed at providing you with an excellent hotel experience and your feedback is extremely valuable. We are looking forward to your next visit to Renaissance Caohejing.
5 out of 5
by A verified traveler from Mount Waverley

Posted 16 Jan 2024
Comment from Hotel Management
18 Jan 2024 by Anson, Hotel Management
Dear Valued Guest, Thank you very much for taking the time to share your feedback regarding your recent stay here at the Renaissance Shanghai Caohejing Hotel. We are most delighted to hear that you are satisfied with your stay at our hotel. Everything we do is aimed at providing you with an excellent hotel experience and your feedback is extremely valuable. We are looking forward to your next visit to Renaissance Caohejing.
5 out of 5
by A verified traveler

Posted 7 Oct 2023
Rooms are Good for the price. But swimming pool is not fun. Has to wear a cap.
Comment from Hotel Management
9 Oct 2023 by Anson, Hotel Management
Dear Valued Guest, Greetings from Renaissance Shanghai Caohejing Hotel!We are most delighted to hear that you have enjoyed your time with us and you are satisfied with the hotel location, excellent service and facilities. We do look forward to welcoming you to our hotel again.
5 out of 5
by A verified traveler

Posted 6 Aug 2023 on Orbitz
Overall it was good and excellent experiences
Comment from Hotel Management
23 Aug 2023 by anson, Hotel Management
Dear Valued Guest, Thank you very much for taking the time to share your feedback regarding your recent stay here at the Renaissance Shanghai Caohejing Hotel. We are most delighted to hear that you are satisfied with your stay at our hotel. Everything we do is aimed at providing you with an excellent hotel experience and your feedback is extremely valuable. We are looking forward to your next visit to Renaissance Caohejing.
5 out of 5
by A verified traveler from Fremont

Posted 22 Jul 2023
Quiet location in a high tech business park.
Comment from Hotel Management
23 Aug 2023 by anson, Hotel Management
尊敬的客人感谢您对酒店的评价,酒店位于漕河泾开发区内,毗邻地铁9号线及12号线,方便商务人士的出行。很高兴您对酒店的服务体验感到满意,我们期待为您提供更多令人难忘的住宿体验。
5 out of 5
by A verified traveler from Fremont

Posted 21 Jul 2023
Business park location.
Comment from Hotel Management
24 Jul 2023 by Anson, Hotel Management
Dear Valued Guest, Greetings from Renaissance Shanghai Caohejing Hotel!We are most delighted to hear that you have enjoyed your time with us and you are satisfied with the hotel location, excellent service and facilities. We do look forward to welcoming you to our hotel again.
5 out of 5
by A verified traveler

Posted 8 May 2023 on Hotels
Comment from Hotel Management
10 May 2023 by Anson, Hotel Management
Dear Valued Guest, Thank you very much for taking the time to share your feedback regarding your recent stay here at the Renaissance Shanghai Caohejing Hotel. We are most delighted to hear that you are satisfied with your stay at our hotel. Everything we do is aimed at providing you with an excellent hotel experience and your feedback is extremely valuable. We are looking forward to your next visit to Renaissance Caohejing.
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 27 Apr 2023
5 out of 5
by A verified traveler

Good, clean, no fuss

Posted 11 Aug 2021 on Hotels
The service is getting better and better each time I stayed in the last 12 months. Great job.
Comment from Hotel Management
13 Aug 2021 by Renaissance Shanghai Caohejing Hotel, Hotel Management
Dear Valued Guest, Greetings from Renaissance Shanghai Caohejing Hotel! We are most delighted to hear that you have enjoyed your time with us and you are satisfied with the hotel location, excellent service and facilities. We do look forward to welcoming you to our hotel again.
5 out of 5
by A verified traveler

Best staycation hotel during CNY

Posted 18 Feb 2021 on Hotels
Excellent custoner service, modern and comfortable rooms, controlled temp indoor pool and clean changing room; perfect for kids, delicious variety of food from restos and free breakast. My family super enjoyed our stay here more, best among the other 2 hotels we checked in later.