Ratings based on 991 Verified Reviews
4.5 Room cleanliness
4.5 Service & staff
4.4 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 7 May 2024
A good hotel at the good location.
Comment from Hotel Management
8 May 2024 by Okura Garden Hotel Shanghai Service Center, Hotel Management
Dear guest, Thank you very much for sparing us your valuable time to complete the guest comments regarding your stay at Okura Garden Hotel Shanghai. We are very pleased to have received your favorable comments. We are sure that this feedback will serve as further encouragement to our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience with us. We are looking forward to welcoming you to the Okura Garden Hotel Shanghai again and assure you of our best care and attention.
by A verified traveler
Posted 29 Apr 2024
by A verified traveler
Posted 26 Apr 2024
It’s located central city, walking distance to mostly shopping centers, restaurants etc. staff are very helpful and friendly.
Comment from Hotel Management
30 Apr 2024 by Okura Garden Hotel Shanghai Service Center, Hotel Management
Dear guest, Thank you for choosing Okura Garden Hotel Shanghai. Our hotel is always committed to offering the best accommodation, the best cuisine, and the best service to our guests. Your compliment is the best reward for our hard work. We do hope that you can choose our hotel again, and we will extend our sincere and warm welcome as always.
by A verified traveler
Posted 23 Apr 2024
Front desk staff are so wonderful , great location!
Comment from Hotel Management
30 Apr 2024 by Okura Garden Hotel Shanghai Service Center, Hotel Management
Dear Guest,Thank you so much for taking the time to provide us with your feedback on your recent stay at our hotel. We are delighted to hear that you enjoyed your experience here.Your positive comments are a great source of encouragement for our team, and we are grateful for your recognition of our efforts to create a comfortable and welcoming environment. We strive to provide excellent service to all our guests, and it is rewarding to know that we have succeeded in doing so.We appreciate your feedback on every aspect of your stay, and we will certainly take it into account as we continue to enhance our services and facilities.Once again, thank you for choosing our hotel and for sharing your experience with us. We look forward to welcoming you back in the future and providing you with an even better stay.
by A verified traveler
Posted 21 Apr 2024
Great place to stay. The breakfast was very good and friendly staff who are supportive with all of my queries. I will stay there again the future.
Comment from Hotel Management
22 Apr 2024 by Okura Garden Hotel Shanghai Service Center, Hotel Management
Dear guest, Thank you very much for sparing us your valuable time to complete the guest comments regarding your stay at Okura Garden Hotel Shanghai. We are very pleased to have received your favorable comments. We are sure that this feedback will serve as further encouragement to our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience with us. We are looking forward to welcoming you to the Okura Garden Hotel Shanghai again and assure you of our best care and attention.
by A verified traveler
Posted 16 Apr 2024
I like Okura Garden Hotel Shanghai because everything is good and comfortable.
Comment from Hotel Management
17 Apr 2024 by Okura Garden Hotel Shanghai Service Center, Hotel Management
Dear guest, Thank you very much for sparing us your valuable time to complete the guest comments regarding your stay at Okura Garden Hotel Shanghai. We are very pleased to have received your favorable comments. We are sure that this feedback will serve as further encouragement to our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience with us. We are looking forward to welcoming you to the Okura Garden Hotel Shanghai again and assure you of our best care and attention.
by A verified traveler
Posted 8 Apr 2024
Great stay! Nice room, staff friendly, super location. I t would have been nice if the towels were a bit more plush, but really it is quite a good hotel!
Comment from Hotel Management
9 Apr 2024 by Okura Garden Hotel Shanghai Service Center, Hotel Management
Dear guest, Thank you for choosing Okura Garden Hotel Shanghai. Our hotel is always committed to offering the best accommodation, the best cuisine, and the best service to our guests. Your compliment is the best reward for our hard work. We do hope that you can choose our hotel again, and we will extend our sincere and warm welcome as always.
by A verified traveler from Hong Kong
Posted 10 Mar 2024
convenient for food & shopping
Comment from Hotel Management
11 Mar 2024 by Okura Garden Hotel Shanghai Service Center, Hotel Management
Dear guest, Thank you very much for sparing us your valuable time to complete the guest comments regarding your stay at Okura Garden Hotel Shanghai. We are very pleased to have received your favorable comments. We are sure that this feedback will serve as further encouragement to our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience with us. We are looking forward to welcoming you to the Okura Garden Hotel Shanghai again and assure you of our best care and attention.
by A verified traveler
Posted 27 Feb 2024
Great service and convenient location.
Comment from Hotel Management
29 Feb 2024 by Okura Garden Hotel Shanghai Service Center, Hotel Management
Dear guest, Thank you very much for sparing us your valuable time to complete the guest comments regarding your stay at Okura Garden Hotel Shanghai. We are very pleased to have received your favorable comments. We are sure that this feedback will serve as further encouragement to our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience with us. We are looking forward to welcoming you to the Okura Garden Hotel Shanghai again and assure you of our best care and attention.
by A verified traveler
Posted 13 Feb 2024
I like the Old Town French style.
Comment from Hotel Management
16 Feb 2024 by Okura Garden Hotel Shanghai Service Center, Hotel Management
Dear guest, Thank you very much for sparing us your valuable time to complete the guest comments regarding your stay at Okura Garden Hotel Shanghai. We are very pleased to have received your favorable comments. We are sure that this feedback will serve as further encouragement to our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience with us. We are looking forward to welcoming you to the Okura Garden Hotel Shanghai again and assure you of our best care and attention.
