Ratings based on 331 Verified Reviews
4.5 Room cleanliness
4.3 Service & staff
4.5 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
by A verified traveler from Singapore
Posted 26 Apr 2024
Issue with wifi never consistent - bed sheets were smelly and unpleasant
by A verified traveler
Posted 17 Mar 2024
Best hotel they give room early , left our luggage without charge for 1 week while we travel around Asia
by A verified traveler
Posted 26 Nov 2023
I like the electric bidet and the powerful shower.
Comment from Hotel Management
16 Jan 2024 by Selina, Hotel Management
Thank you for choosing to stay at InterContinental Shanghai Jing'an hotel recently. We hope that our sophisticated environment and unrivalled service will leave you with wonderful memories that will last long after you leave. Thank you again for staying. We hope to see you again soon.
by A verified traveler
Posted 24 Nov 2023
Comment from Hotel Management
16 Jan 2024 by Selina, Hotel Management
尊敬的宾客， 感谢您对上海静安洲际酒店的支持与喜爱。我们很高兴能获得您的好评，我们会继续努力，尽善尽美提供优质的服务。再次感谢您的莅临。我们期待着您的再次光临。祝您生活愉快！
by A verified traveler
Posted 7 Nov 2023 on Hotels
by A verified traveler
Breakfast Spread
Posted 20 Jun 2023 on HotelsWould be better if the breakfast can include avocado, grapefruit, kiwi, raspberries, blackberries, walnut and almond.
Pumpkin seeds were occasionally not available.
by A verified traveler
Breakfast Selection
Posted 13 Jun 2023 on HotelsI would to commend Jerome Qiu at the breakfast section for attending to my request to have the kitchen prepare a bowl of oatmeal with red beans added as well as provide me with apple, orange, banana, strawberries, raspberries and blueberries. It would be good if kiwi fruit, blackberries, avocado and pomengranate are available.
by A verified traveler
Posted 3 Jun 2023 on Hotels
by A verified traveler
Not to miss!
Posted 29 Jul 2020 on HotelsEverything went smooth. Service was top and everyone was friendly. One of the best hotels in Shanghai for sure.
by A verified traveler
Posted 23 Jan 2020
Comment from Hotel Management
4 Feb 2020 by Marketing Communications , Hotel Management
Dear Valued Guest, Thank you for choosing InterContinental Shanghai Jing'An. We are delighted to know you’ve enjoyed your recent stay with us. We look forward to welcoming you again in the near future. Sincerely,
