Ratings based on 78 Verified Reviews
4.5 Room cleanliness
4.4 Service & staff
4.4 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 2 May 2024
Comment from Hotel Management
6 May 2024 by Eva Li Hotel General Manager, Hotel Management
Dear Annabel，Thank you very much for your review of the Holiday Inn Shanghai Nanjing Road, your love for the hotel is our greatest encouragement, and we look forward to serving you again.
by A verified traveler
Posted 13 Apr 2024
The room was neat and clean. The site of the hotel is excellent. Many tourist spots are easily reached by walking at an easy pace.
Comment from Hotel Management
15 Apr 2024 by Eva Li Hotel General Manager, Hotel Management
Dear Au Kwong,Thank you for choosing to stay at Holiday Inn Shanghai Nanjing Road. The hotel is located in Shanghai's CBD, with shopping malls nearby, and a 10-minute walk to the Bund and Yu Garden, as well as a cruise on the Huangpu River with a view of the multinational architectural complexes on both sides. We sincerely look forward to your coming again!
by A verified traveler
Posted 29 Jan 2024
Value for money
Comment from Hotel Management
31 Jan 2024 by Eva Li Hotel General Manager, Hotel Management
Dear Kar Lee Gary,Thank you for staying at our hotel and sharing your experience with us, we are glad to see your satisfaction and high evaluation of our hotel, every staff of the hotel will work harder to provide better service to all the VIPs of the hotel. We look forward to your return stay and wish you a happy life!
by A verified traveler
Posted 20 Jan 2024
Comment from Hotel Management
19 Feb 2024 by Eva Li Hotel General Manager, Hotel Management
Dear Xiaoyue，Thank you very much for your review of the Holiday Inn Shanghai Nanjing Road, your love for the hotel is our greatest encouragement, and we look forward to serving you again.
by A verified traveler
Posted 7 Jan 2024
Comment from Hotel Management
15 Jan 2024 by Eva Li Hotel General Manager, Hotel Management
Dear Avihu，Thank you very much for your review of the Holiday Inn Shanghai Nanjing Road, your love for the hotel is our greatest encouragement, and we look forward to serving you again.
by A verified traveler
Posted 5 Jan 2024
Comment from Hotel Management
15 Jan 2024 by Eva Li Hotel General Manager, Hotel Management
Dear Avihu,Thank you very much for your review of the Holiday Inn Shanghai Nanjing Road, your love for the hotel is our greatest encouragement, and we look forward to serving you again.
by A verified traveler
Posted 15 Dec 2023 on Hotels
Comment from Hotel Management
18 Dec 2023 by Eva Li Hotel General Manager, Hotel Management
Dear Rosane，Thank you very much for your review of the Holiday Inn Shanghai Nanjing Road, your love for the hotel is our greatest encouragement, and we look forward to serving you again.
by A verified traveler from Berkeley
Posted 7 Dec 2023
Excellent hotel.
Comment from Hotel Management
11 Dec 2023 by Eva Li Hotel General Manager, Hotel Management
Dear Chun，Thank you very much for your review of the Holiday Inn Shanghai Nanjing Road, your love for the hotel is our greatest encouragement, and we look forward to serving you again.
by A verified traveler
Posted 26 Nov 2023
The hotel DOES NOT HAS AIR CONDITIONING to cool my room!!! The temperature in my room was 86 degrees (67 degrees Fahrenheit outside, plus sunlight/green-house effect from the sun). I complained and the hotel employee said the air flow system was switched to heating mode so they can't cool my room. They suggested opening the window and brining me an electric fan. I did both (used the fan and opened the window) and it was still too hot. What kind of hotel doesn't let you individualize your room temperature? The hotel's cooling/heating system is a total fail. Travelers be warned about this hotel's sub-par, disappointing air conditioning system.
Comment from Hotel Management
15 Dec 2023 by Eva Li Hotel General Manager, Hotel Management
Dear Tai, Thank you for staying at Holiday Inn Shanghai Nanjing Road . We are very concerned about the issue that you mentioned about the breakfast only having Chinese dishes. We have communicated with the restaurant and we have changed the breakfast menu to include new types of bread and cheese. We look forward to your return stay and will do our best to provide you with a better experience.
by A verified traveler
Posted 25 Nov 2023
Comment from Hotel Management
18 Dec 2023 by Eva Li Hotel General Manager, Hotel Management
Dear Lay Chin，Thank you very much for your review of the Holiday Inn Shanghai Nanjing Road, your love for the hotel is our greatest encouragement, and we look forward to serving you again.
